Prêt à Manger sur Paris

We just opened our bags for lunch on the train after getting our sandwiches, etc., at 10:00 this morning, and the two chocolate muffins we paid €7.30 for weren't in the bag. I hope to get a refund when we get back from our holiday. We went back months later and they gave us the missing muffins—so kind! :)

Top-notch staff :) welcoming and attentive

Due to my regular business trips within the region, I often have to take the train very early in the morning from Gare de Lyon. I therefore regularly stop by Prêt à Manger for a coffee or breakfast to go before my departure, and I am always particularly pleased with the kindness and friendliness of the staff. I also find good products and options that suit my vegan/vegetarian diet. I wanted to thank the whole team because it really helps to start the day off right. Suggestion: developing organic products would be a huge plus for this brand.

Are the servers hired based on their friendliness here? They're truly lovely every time. A special mention to the one who spontaneously offered me a coffee last year, on a day when I was having a really bad day (it must have shown on my face)... :)

While waiting for my TGV, I'm at Pret A Manger in Gare de Lyon. A girl my age is at the till. What a surprise! She treated me with a level of care I've only experienced in restaurants and cafes of a completely different caliber. A waitress in a busy, bustling train station, and she manages to provide this kind of service... Nearby is the Pierre Hermé pastry shop, where I often stop for a coffee and macaron. At ten times the price, they treat you like you've just arrived at Dachau... The price, the famous name on the storefront, the decor, the taste—NOTHING will ever replace the interaction you get with a competent person. I highly recommend it.

Thanks to Armand, who was very smiley; you could feel his good humor! Thanks to him, and my perfectly white latte was indeed perfectly white 🙂‍↕️✨️

Quick service and friendly cashier. But a latte and a croissant cost €7.50. That's expensive.

The poor reviews for this loan are unjustified. The prices are fair, the service impeccable, and the space quite large. Thank you.

Beware of misleading labels, especially the one for the bread roll. The label says "Diamond-shaped bread & Butter," but they never have butter at the checkout, yet the bread roll is still sold for €1. Since I didn't check the bag right away and had left the store, when I returned a minute later to ask for a refund after noticing the missing butter and seeing on the receipt that I had paid €1 for the bread and butter, they refused to refund me because I had left the store with the wrapped bread roll, and also because, according to them, the butter was free and the bread was priced at €1. After explaining that the label influences a customer's purchasing decision and that I therefore asked for either a refund or the butter, they finally refunded me after a 15-minute wait with the manager and after I made a scene about it. After checking their website, I found that this bread is sold with butter, which means I was right and it's a rip-off. Always ask for a receipt because in case of a dispute, they won't issue a refund without one.

10/10 Thank you Elias for the welcome and the smile