05/03/2026: The common areas are truly impressive: elegant, impeccably maintained, and very pleasant. You can really feel the care that has gone into the shared spaces.
The staff is also very kind and attentive, with a special mention for Samuel at reception. His kindness, smile, and dedication to service truly made our stay memorable. When we went to collect bathrobes, he immediately sensed that something was wrong and spontaneously offered to move us to another room, without us even having to ask. A rare and very professional gesture.
The new room had clearly been prepared in advance, and the scent was indeed very pleasant upon our arrival.
Unfortunately, after returning from the restaurant, an unpleasant odor was again present in the room. Furthermore, the bathroom was rather dated.
This is all the more disappointing because, given the expected standard of a Mercure hotel and the price charged, we hoped for a more consistent level of quality between the common areas and the guest rooms.
Perhaps some rooms are currently being renovated—we saw some work being done at the back of the parking lot—but if so, it would be helpful if this had been mentioned when booking.
Despite this, we had a great time: the breakfast was plentiful and delicious, and all the staff were pleasant and attentive throughout our stay.
04/03/2026: The hotel offers ideal conditions for both children and adults, guaranteeing comfort and a friendly atmosphere for everyone. The facilities and services are specifically designed to meet the needs of families, making it a perfect choice for a pleasant stay together. The staff is competent and welcoming.