Restaurant de l'Hotel Diana sur Molsheim

Hello, I'm very disappointed with the quality of this supposedly 4-star hotel. I'm still trying to figure out where the stars are hidden. Anyway, no complaints about the staff, but having stayed in other 4-star hotels in Alsace, I'm disappointed. The bed creaks when you turn over (I won't go into details), the shower head wobbles, and the hot water takes 5 minutes to arrive. As for breakfast, for a 4-star hotel, nothing is homemade, not even orange juice. In short, when I book a 4-star hotel, it's not to get the conditions of a chain hotel.

Thank you for the goodwill gesture and room change following the mold problem in the previous room; and let's not forget the outrageous prices displayed on the room door (800 euros!!!)

Magnificent hotel! 👍 The room and bathroom were absolutely top-notch. Impeccable bedding. A small balcony overlooking a little park. And so peaceful! The hotel restaurant is outstanding and definitely worth a visit. 👍 The staff is very friendly. And the gym and spa are also undeniable bonuses. A real gem! 😍

Never disappointed by the welcome, the cleanliness, or the service; excellent value for money! 👍

A very beautiful, quiet, and pleasant hotel. The spa is superb and the restaurant excellent. The reception and restaurant staff are attentive, caring, and professional. Thank you for this enjoyable stay.

One night spent in this hotel, in short, meh. The pool is too small, even tiny, and the tiles are lacking. The room on the 4th floor was really meh, with signs of water damage on the ceiling. The paint job was completely amateurish, truly disastrous. The bathroom was a shame there was no double vanity, and the bed was awkward to fall into as it was just two single mattresses. Breakfast was meh. The breakfast ticket system is ridiculous; you have to drop your money in a box, so basically everyone can go to breakfast without paying.

A very nice hotel with a spa area, hammam, sauna, and beautiful, comfortable rooms. Peaceful nights in relatively good bedding.

A lovely establishment, clean and comfortable rooms, and welcoming staff. A big thank you to Laurine for her kindness and professionalism!

A huge thank you to Maï for her great helpfulness and kindness. Always available and very pleasant, it was a real pleasure 😊

Great hotel, calm and peaceful. The spa is very good, just two minor points: 1) The breakfast – I think it's a shame not to find more local and artisanal products. 2) The elevator can be crowded in the morning with the cleaning staff (who are very friendly, smiling, and competent). Thank you for the mulled wine at reception; it was delicious.