I have been a customer at El Arte Pizza for many years: always well received.
This evening, an incident with a waitress on this Sunday, April 28, 2024 around 7:30 p.m. I came with my small bottle of water opened. The waitress reprimanded me because my bottle of wine did not meet the establishment's standards. I came to consume a menu as usual. She told me drastically that she incurred 700 euros in fines with the brand of my small bottle of Monop' water opened. I was surprised because I only consume products from the restaurant...her reaction towards me irritated me, the tone rose.and it turns out that I had insulted her....etc. I came to relax and not be attacked. The manager of the establishment was not there, it was a young and charming waiter who played the role of "mediator" I presented apologies as a precautionary measure and this to soften the atmosphere at the request of this very polite young waiter, supporting his colleague who presented himself as a victim to the customers, who moreover did not seem disturbed or shocked. My apologies were in vain
Despite my apologies I was "banned from returning" to the restaurant in the future. I consumed my meal and left. The waitress threatened to call the police. After paying for my meal, I left.
In conclusion: it's a shame, I really liked this restaurant. I'm not a violent person, I think the waitress is not in a "good mood" for me! I have always been a good respectful customer, but this waitress was very aggressive, as I felt. Whatever, I'll go somewhere else. In fact, customers are no longer considered, especially
if you come alone. Otherwise this Pizza is very good, too bad these establishments are closing in Paris. (Bd Saint Michel in particular). No hard feelings. With my sincere apologies to this waitress who felt offended!
Tiredness from work certainly. But it shocked me.
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Laura Vernier
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29 avril 2024
10,0
Superb team, smiling and fast. What a change recently. Well done
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Abeille Abeille
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18 avril 2024
10,0
Nice setting in a suburban area of Paris, opposite a shopping centre. We stopped here a few days ago with my family before leaving for Italy. Expectations were high, we didn't eat badly but it's always sad that certain dishes are associated with ours, we don't remember them... except vaguely. The flaw, as often happens, is in the first courses (carbonara, ragù, tomato etc...). The panna cotta, however, was very good and the carpaccio was also quite good. Very interesting choice of wines, for example Veronese wines such as Soave and Bardolino (nice gems!)
Friendly staff, as usual.
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Michela Ponzoni
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17 avril 2024
6,0
We had a good time with a lovely waitress who makes you want to come back
Fast service, good value for money
I recommend
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MARTIN Capucine
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14 avril 2024
8,0
Calm atmosphere, could have more ambiance.
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Thomas New
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27 mars 2024
10,0
Great restaurant near the passage in Boulogne.
Warm welcome, I recommend!
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Dorian Colin
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25 mars 2024
10,0
Having come there with friends, it was a very good restaurant, the quality of the food was good and the staff were very kind and funny, it's a pleasure to have an atmosphere like that as we like it. The staff served us quickly, and were there to answer our questions and advise us. The seats are very comfortable and they were able to offer us a seat while ensuring that it suited us, it's very kind of you to take such care of your customers ;) Little more, it was raining a lot that day and we were still able to remain protected under cover in the restaurant so as not to be soaked, thank you for this gesture, it is remarkable
In addition, we ate good food at reasonable prices, it was very good, we thank you very much! Looking forward to ironing again!
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Very well received, pleasant and helpful, perfect cuisine, I recommend it.
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Thierry Lavandon
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11 mars 2024
10,0
We discovered the restaurant on site a few days ago and we chose to order 2 pizzas to take away this time.
The welcome, the service, the decor, the atmosphere, the prices, the dishes, everything is perfect, both on site and to take away 👍🏻
Thank you to the whole team, we wish you good luck and loyal customers😉
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Florin Cristi
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29 février 2024
10,0
Good restaurant and friendly waiters. The menu is varied, the pizzas are good (but would be better with a little more cheese on top). The service is ok but you have to wait a little when you ask for an extra spoon for example. The prices are a little expensive but understandable given the setting. Indeed the restaurant is well located and the decoration is very pretty.
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Esther Elkouby
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11 février 2024
8,0