Untitled sur Megeve

Wonderful place! Super professional staff and amazing food! Small but very nice spa.

A quaint 5-star hotel just above Megeve. The welcoming property perfectly reflects a mountain home. The staff are the hotel's true asset, whose kindness and attentiveness make for a truly exceptional stay.

We were a little disappointed compared to our previous stays under the Rothschild family's management. The atmosphere of a "high-quality family home" is gone. The chain management feels much more impersonal, despite the efforts of the lovely staff. The hotel is in dire need of a major renovation... For example, the hot chocolate is made with powder, the fresh fruit is processed, the bread is defrosted in the morning, etc. It's not worthy of the reputation or the price. The almost impassable access road is unacceptable. In short: thank you to the staff, but if all these things don't change, we won't be back, which is a shame. A return to the quality and atmosphere of the past seems essential. The management company needs to be reviewed. Sincerely

A perfect 3-day stay. The staff were simply impeccable: welcoming, attentive, and professional. We felt right at home. A huge thank you to the entire team!

The hotel is a beautiful chalet, with the best crew, from the front desk, concierge, waiters, everybody had an incredible attitude towards service. The quality in general was excellent, the only suggestion is to improve the valet service. The hotel is locatel far from town, so unless you arrived by car, you will need a shuttle to go downtown, and the ski area. The thing is they are not very well organized and in our experience they let us wait sometimes more than 40 minutes, they said we will be there in 5, and we were with a 10mo baby waiting for the baby to arrive for much longer than expected, they always left some excuse, sometimes the traffic, sometimes the other guests, any way... I didnt felt comfortable on that service, apart from that, the hotel is great, the Spa is amazing, and the people in the concierge will do anything to plan your whole trip. I Would come back, no questions asked.

Silence, Spa, and Super-Staff! 🤫✨ A great stay. The atmosphere is "Classic Luxury": think cozy wood, deep armchairs, and zero noise. My Survival Kit: 1. The Room: Edelweiss room with view facing the pool and the valley. The silence is so deep and therapeutic. 2. The Spa: The evening massages resurrected me for the next day of skiing. 🔋 3. The Staff: Absolute great. They went on a "Mission Impossible" run to town on a Sunday to get medical mouthwash for my son. 🦷🚑 Note: You need a shuttle to get to the slopes, but the drivers are faster than me walking, so who cares? Highly recommended for the peace, the food, and the kindness.

The staff are friendly and well-intentioned, but lack the experience and professionalism expected of a 5-star establishment. The rooms could use some renovation and better maintenance. Cleanliness leaves much to be desired, and the showers are not in very good condition. As for the ski room, our belongings were stored haphazardly. Furthermore, the staff's frequent absences meant we had to carry our skis, boots, and poles back to the car every day, which is regrettable for a hotel of this caliber.

Chalet Mont d'Artois was a spectacular base for a week of wonderful skiing. The Navettes were efficient, the service at the Mont d'artois ski shop was amazing and the hotel and all staff very friendly and efficient. Thank you for a glorious week

When I dreamed of my perfect ski vacation and imagined what a chalet in the French Alps should look and feel like, this was it. Les Chalets du Mont d’Arbois embodies everything one could hope for in an alpine retreat, charming, elegant, intimate, and wonderfully cozy. From the moment we arrived, we were warmly welcomed by the entire staff. Every team member, from the reception desk and concierge to the restaurant, spa, and housekeeping staff, went above and beyond to ensure our stay was nothing short of wonderful. Their attentiveness and genuine care made us feel not just like guests, but truly valued. The shuttle service to town was outstanding, always prompt and reliable, so we never had to wait long. The chalet’s location is ideal, sitting right at the base of the gondola, offering one of the most unique ski-in/ski-out experiences we’ve ever encountered. It made our days on the slopes effortless and unforgettable. A special mention must go to Antoine and Germaine at the ski shop affiliated with the chalet. Their professionalism, warmth, and expertise elevated our ski experience even further, they were simply outstanding. Les Chalets du Mont d’Arbois is the definition of alpine perfection. If you’re seeking a luxurious yet welcoming stay in Megève, with impeccable service, cozy charm, and unbeatable access to the slopes, this is the place.

A very nice establishment, ideally located near the slopes...but it has aged and deserves a major refresh...both in terms of facilities: decor, spa...but also in terms of staff.