Waffle Factory sur Thionville

Here's a summary of our last three visits. Always very good, but the other time we came on a Saturday afternoon around 4:00 PM, I think, and they were out of the savory options (four or five!). But then again, before the weekend, it's more about avoiding food waste, which I can understand. We went again late last night, and only one savory option was out of stock—perfect. We were pleasantly surprised by the "croc waf" (a type of sandwich), which we ate immediately. It was already perfectly cooked, which is important because my friend is pregnant. I usually don't order it because I'm afraid it won't be full enough, but this one had such a huge amount of cheese—magnificent, excellent! We bought four other uncooked savory options to take home. The "crousti" (a type of sandwich) was excellent, and the "Sevilla banger" (a type of sandwich) was as good as ever. I have mixed feelings about the burger. The patty was much bigger than usual, which was a pleasant surprise, but it wasn't any tastier than the thinner ones, and there was less room for the sauce, so it was a bit dry. The young woman with glasses who served us was lovely; despite the high turnover, we're always made to feel welcome—that's the strength of young people.

The seller was very attentive, the service was very quick, and everything was done with love. My favorite was the Nutella frappe 😍

Good quality frappes, excellent small waffles, a bit pricey

I wanted to leave a review following an incident I witnessed. Two employees were unjustifiably and aggressively confronted by customers, even though they had done nothing wrong. They remained calm and professional despite the situation. The customers even returned with their mothers, presumably to continue their harassment and demand a manager, displaying a clearly excessive level of aggression. Frankly, I respect the employees for their composure. This kind of behavior towards people who are working is unacceptable. For my part, the service was satisfactory, and the team deserves support.

I come here practically every lunchtime during my work break, and I've never been disappointed! The waffles are delicious, both the savory and sweet ones, and the staff, including the owner, are incredibly friendly and welcoming. Everything you could want in a shop.

The frappes are delicious, the staff are very friendly, I recommend them

Everything is quick, the service is fast, and the staff is pleasant.

Fast service, good food and a decent portion size, but not for a big eater. Unique concept, but really good. I recommend it.