Beautiful venue. Fantastic views and staff are very helpful and nice. Food was lovely. The only disappointment was the Character meets, it was Only Donald, Goofy and Mickey my little girl was really excited to meet Minnie and Daisy. It's a lovely walk to the Disney park, the shuttle is every 15mins as well.
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Jodie Sutcliffe
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27 août 2026
10,0
The best and most themed hotel I've ever stayed in!!! Super cute rooms, just like being on a ship. The location is ten minutes from the parks on foot and the alley next to them is very beautiful and pleasant. Not to mention the breakfast...rich and huge. Everything is 100 percent worth it
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Anjelina Jeleva
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30 juillet 2026
10,0
Everything from check in to breakfast, to rooms with lots of space and air on, was absolutely fabulous. It is so nice to be waited in properly by lovely staff who seem to be just genuinely happy to work here. The perfect addition to any disneyland trip. We didnt use the pool on this trip but would love to next time. Highly recommended
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O Fr
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18 juillet 2026
10,0
Hotel was quite dated, rooms with old towels, sheets and some dust. Not a 4-star experience. On the positive side, location is amazing and theme of the hotel was nice. Hard to justify the pricing other than being able to walk 15 mins to Disneyland
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aaron henry
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03 juillet 2026
6,0
Beautiful hotel in many ways, but it presents some significant challenges for families traveling with kids, which represents a lot of the clientele in a Disney hotel!! There is no marketplace-like store with necessities for kids, like snacks, meals, milks larger than tiny cartons, diapers—anything. Second, the pool. I confess I was all too disappointed that there is no poolside service but the much bigger issue was how unsafe it is for small children. I was very surprised. The main pools both in and out are deep, about 5 feet all around, and the one area that was shallow enough for small children was the size of a king size bed and not much to write home about. Not even pretty. Also, very slippery floors all around the inside pool. Given the number of stars the hotel aspires to, and the cost, the hotel needs a marketplace with things like sandwiches and the like, and the pool area requires MAJOR renovations. Otherwise, pleasant 10 minute walk from the parks around a pretty lake. Lovely exterior. Comfortable rooms. Great breakfast for club level guests (Charter Club), and your own reception area. Opportunities to see Mickey. We enjoyed all of that.
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Cindy Ermus
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22 juin 2026
6,0
Wonderful hotel next to Disneyland Park 😊 Very welcoming staff and all-you-can-eat breakfast
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Patricia BELO
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21 avril 2026
10,0
Great hotel, friendly staff. If you arrive early, you can drop off your luggage and immediately take advantage of the extra Magic Time in the parks. Rooms are usually ready from 3 pm.
It's clear the hotel is a bit dated. Nevertheless, everything is fine. The walk to the parks takes 10-15 minutes. The only annoying thing is the daily security check before you reach Disney Village.
Breakfast is very plentiful and well-organized. It's extremely noisy in the breakfast room, but that's to be expected. You have to queue for breakfast from 8:30 am, as most people want to take pictures with the costumed characters in the lobby (from 9:30 am). The hotel has its own shop.
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Thankfully, the staff moved us to another room, otherwise I would have given it one star. The first room we were given was disgusting: large orange stains on the walls, mold in the bathroom, and a hair in the shower... Not to mention some of the fixtures, which were literally broken. Paying €1000 for a room with cleanliness below that of a Formula 1 hotel is unacceptable. We were then moved to a Compass Club room, and that room was very, very nice. I do want to emphasize the professionalism of the staff and their helpfulness regarding the room issue. I would still recommend a newer hotel, though.
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Tessa
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20 avril 2026
6,0
A little disappointed. The room lacks a minibar or refrigerator, which is essential for a place where you usually go with children or babies and always need to keep things cold. It also lacks a decent hairdryer for a hotel of this caliber, and there are only two electrical outlets in the entire room, which don't charge properly. The room size and location are very good.
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Inmobiliaria Ibiza Secrets
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19 avril 2026
6,0