Découvrez le meilleur restaurantde cuisine américaine en Carcassonne
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7,8
4519 Avis |
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Buffalo Grill
Carcassonne
21/07/2026: I was served the starter and then the main course immediately, without even having time to finish the starter. Before the main course arrived, I had to ask for salt, then pepper, and on top of that, I hadn't even finished my meal when they came to ask me to pay, four times insistently.
The service is terrible!
I took the time to spend 10 minutes filling out the loyalty card to please the waiter, and he was ungrateful and pushy. I wanted a dessert and a coffee, but nothing. It's awful. To say the least.
21/07/2026: The decor now looks quite dated, and the entire restaurant gives an impression of neglect. The carpeting on some walls and the floor visibly retains odors accumulated over the years, creating an unpleasant atmosphere.
The staff is very friendly but clearly lacks professional training. The tapas served as appetizers arrived at the same time as the main courses. The waiter couldn't open the bottle of wine, and we ended up having to do it ourselves. The plates were very hot, so they were brought on a tray, and then the waiter asked us to take them ourselves to avoid getting burned.
The overall quality of the food was acceptable, but many details were overlooked. The baked potato was served without sour cream and was therefore particularly dry. The sauce was brought after we asked for it. The tapas seem to be essentially fried, mass-produced items, served without any real presentation in a simple basket.
The dishes also lacked care, decoration, and presentation. The overall impression is rather impersonal and lacks ambition.
This is a shame, because it's a well-known and proven concept, but one that now seems to be gradually declining. With better maintenance of the restaurant, more staff training, and greater attention to detail, the establishment could regain a significantly higher level of quality.
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