Découvrez le meilleur restaurantde cuisine autres cuisines europeéennes en Morschwiller-Le-Bas

05/11/2026: I usually love this store, but today, November 5, 2026, I encountered a saleswoman named Viviane who was quite unpleasant. When I asked her for information about an item I wanted to order, her response was rude and very dismissive. This surprised me greatly because usually, the salespeople in your store are all very pleasant and kind (except for her, apparently). Perhaps you should consider giving your team a briefing on the importance of politeness and a smile.

05/11/2026: Family visit to IKEA Mulhouse on Saturday, October 31st, around 6:00 PM, to buy furniture for a child's bedroom. The service was excellent: face painting offered to the children, efficient sales assistants, and a special mention to Jérémy, the cashier manager, for his professionalism and kindness. Unfortunately, our trip was spoiled by the intervention of Securitas security. After an initial check of our order at the register, an agent told us it would be a "quick random check on a few items." This ultimately turned into a full verification, which we found excessively slow and lengthy. We had mentioned that our children were expected at a party, but received no response. My wife's questions also went unanswered: the agent didn't look at her and only spoke to me when he did answer. When I pointed out the difference between the announced check and the one actually performed, his response was: "Don't play with words." This lack of dialogue and courtesy escalated tensions. The security manager's intervention only exacerbated our dissatisfaction, and no IKEA representative came to understand the situation or try to defuse it. As loyal customers, we are very disappointed by this experience. Respect and quality of service should also be maintained after payment and during security checks. We expect an apology and a serious response from management.