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7,5
926 Avis |
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La Fourchette
Schlierbach
10/02/2026: A very good experience overall. I received a very warm welcome and excellent service. The starter and main course were both very good, but I was slightly less impressed with the dessert. Next time I'm in the area, I'll definitely return.
17/11/2025: I would like to share my impressions following two consecutive visits to this establishment. The food is delicious, the portions are generous, the dishes are expertly prepared, and the drinks are of perfectly respectable quality.
On my first visit, I sincerely thought the distant attitude of the person in the dining room was simply a fluke, perhaps a difficult day. I never imagined encountering the exact same coldness on my second visit. The person in the dining room, most likely the waitress since she also handles telephone reservations, adopts a disconcertingly rigid demeanor. From the moment I called to reserve a table, as was the case for both lunches, she imposed an abrupt tone, a fixed expression, and a presence that immediately created a palpable tension. This way of dealing with customers weighed down the atmosphere and removed any sense of enjoyment.
The prevailing impression is one of a brusque welcome, devoid of elegance and any attentiveness, accompanied by feigned sighs with every request, as if the service were an ordeal. Every interaction creates a genuine sense of unease, as even the smallest request seems to bother her, giving the impression that she would prefer not to have to deal with customers at all.
This is a village restaurant that could offer a very pleasant experience if the welcome reflected the quality of the food. The staff's appearance also contributes to the harmony of a meal. Dedicated, neat, and professional attire establishes immediate coherence. Here, everyday clothes reinforce the impression of a poorly structured service.
After sharing my second experience, several friends told me they had experienced the same thing and no longer plan to return. This recurring pattern clearly shows that this behavior is not limited to one customer, but is part of a general attitude.
I genuinely value the quality of the food; however, a restaurant is first and foremost a place to relax and enjoy oneself. This experience left a negative impression that contradicts this ideal. Therefore, I don't intend to return until the customer service staff are replaced so that the welcome finally reflects the consideration due to diners.
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