Découvrez le meilleur restaurantde cuisine autres cuisines internationales en Vanves

22/06/2026: Room Stay: The housekeeping and maintenance were unsatisfactory. Daily amenities were not replenished, and the facial tissue box remained empty for three consecutive days. When I called reception, I was told they could not deliver them due to a staff shortage and that I had to pick them up from the front desk myself. Additionally, one of the room lights flickered constantly and was never fixed during my week-long stay. There was also no refrigerator provided in the room. Front Desk & Billing: The front desk struggled with processing American Express cards. Their POS machine repeatedly showed a "declined" error, but the amount was successfully charged. It was only after I proactively went to the reception to discuss the issue that they refund the overcharged amount. Staff & Communication: The staff’s English proficiency was not sufficient to provide the level of service and hospitality expected for foreign guests at a hotel of 4-star.

21/06/2026: The hotel will shift their mistakes into customer’s personal fault! The housekeeping took away my card with my personal photo printed on it from the key card holder. Maybe it is my fault to leave my card there because I know that I will be back short but why you need to take away my card but not leaving it in the room? The other day when I go to the reception and ask again, the staff said I dropped my card somewhere else inside the hotel and other residents give it to them, instead of their housekeeping is taking away the card. What they are doing is trying to shift the responsibility to me. I 300% confirm that the card was in the room until the housekeeping clean the room. So… instead of accepting the staff accidentally took away the card, the hotel is putting the responsibility on the customers. By the way, The air conditioner is not working so I use my card to keep it on as I will return short and the situation mentioned above happened. The shower room is dirty. The toilet is broken and the The sink was clogged. The room is dirty. No one speak fluent English so not really recommend non French speaking visitors.