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24/08/2026: A very bad experience at this McDonald's, particularly regarding safety and hygiene. A glass window was broken near the exit leading to the play area, and no safety measures had been put in place. My 3-year-old son, like the other children who pass through this area, unfortunately cut his finger on the shards of glass. We immediately went to speak to the staff. To our great surprise, they didn't even have a first-aid kit on hand. An employee had to go and get his own kit from his car to disinfect my son's finger and put a bandage on it. Afterward, I was simply told that "everything was fine." I asked them how a broken window could remain unsecured and when it would be repaired. I was told it would be done quickly and that they were sorry. But frankly, children's safety should have been a priority from the start. And unfortunately, this problem isn't limited to just this one window. The overall condition of the restaurant is truly appalling: the play area is filthy, the toilets are dirty, the tables and trays are dirty and sometimes wet during service, and there's a complete lack of attention paid to hygiene. There isn't even a baby changing table. We can understand that an incident or a technical problem might happen, but leaving a broken window unsecured in an area where children are present is completely unacceptable. It's high time they woke up and took cleanliness, hygiene, and especially the safety of the children and families who frequent this establishment seriously.

23/08/2026: I was extremely disappointed with this experience. I don't understand how an establishment can allow such a situation to deteriorate without any cleaning being done. Dirty tables, children's play equipment in a deplorable state, a strong odor in the restaurant, and absolutely filthy toilets with vomit and excrement on the floor. 🤢 What shocks me most is that no one seems to be intervening and that management is clearly letting this situation continue. Hygiene should be a priority, especially in a restaurant that welcomes families and children. I sincerely hope that a manager will take charge of the situation quickly, because in this state, it's simply unacceptable.