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Le Chalet Suisse
Peone
25/03/2024: Poor service.
I booked a nice room, when we arrived they had double booked the room. They offered me a very low quality staff apartment with no hotel facilities and still charged me the full price.
We had no option as we had no where to sleep.
25/03/2024: Terrible experience! Charged full price for a room we didn't even stay in! The staff were very unhelpful and unprofessional. We were given a basic apartment not even near the hotel with none of the lovely facilities (the main reason we wanted to stay at the hotel) Very bad customer service.
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