Découvrez le meilleur restaurantde cuisine autres cuisines en Tignieu-Jameyzieu

25/01/2026: Visit on January 24, 2026. Very bad experience. The tray was served cold. I took it back to the counter and the employee was already sighing. She touched my burger with her bare hands after I had already taken a bite, then handed it back to me reheated in the microwave, with a bite mark still visible. I asked for an exchange, which was initially refused. The situation started to get tense. I was then given a tray missing my daughter's fries. When I pointed this out, the response was: "Oh really? Where are they for the exchange?" I told her that she had taken the tray with her, so it was up to her to know. The fries were eventually exchanged... but still cold. I even asked her to taste them. At this point, her patience had clearly run out. To make matters worse, my daughter had ordered a book with her meal and received a deck of cards. Again, I had to ask for another exchange. It seems to me that the basic principle of food service, especially in a chain like McDonald's, is to serve hot, ready-to-eat food quickly. Furthermore, having worked there myself in my younger days, I know there's nothing complicated about reading a customer's order correctly. Fortunately, a colleague intervened, much more professional and respectful, which helped calm the situation. I don't understand how such a lack of hygiene, respect for the customer, and professionalism is possible. Very disappointed. Truly the worst McDonald's.

24/01/2026: There's no problem at all, the restaurant is great! 👌🏼