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09/08/2026: A huge disappointment for a place that is still my absolute favorite castle… We arrived yesterday as a family with great enthusiasm, as Château Chapeau Cornu is a place I dream about. We had chosen to come specifically to enjoy La Capella (gift certificate purchased on the website). Unfortunately, the experience fell far short of our expectations. We found a hair in a dish, a fishbone that got stuck, and above all, the staff's attitude was particularly unpleasant when we simply asked for an explanation. The response we received, in essence, was that we only had to read our voucher, leaving us with the rather unpleasant feeling of being treated as "categorized" customers because we had booked with a gift certificate. No children's menu, a customer having her birthday video call as if she were alone on her sofa. To top it off, a waitress, while clearing the table, bumped into me with a plate, without this seeming to elicit any real reaction. And finally, in the restroom, I witnessed a particularly unpleasant situation with vomit in the sink completely clogging it, which is really not what one would expect from an establishment of this caliber. We remained at our table for almost four hours, even though the restaurant was far from full. This clearly demonstrates that the service was far from what we could have expected. And yet, despite all this, there was no gesture of goodwill, no real attention to try to make up for this experience. I would still like to emphasize that the dishes were excellent. The cuisine deserves praise, and the setting remains, in my opinion, magnificent. It's precisely because I love this place so much that this experience disappointed me so much. Château Chapeau Cornu remains my favorite château, but yesterday, the staff unfortunately did nothing to enhance the experience. When you come to a place like this, you expect much more than a good meal: you expect an experience, attention, and a touch of magic. Yesterday, unfortunately, the disastrous service didn't live up to the setting. I confess to being deeply disappointed. 💔

28/07/2026: We had a wonderful time at this restaurant. The setting is idyllic, housed in a magnificent stone tower with soaring vaulted ceilings, offering an atmosphere that is both warm and elegant. The service is particularly pleasant, attentive, and professional. The dishes are exquisitely refined, perfectly executed, and the wine and spirits recommendations are excellent. We recommend this restaurant without hesitation. A special mention goes to the chef for his lobster cooked in Monbazillac wine, a dish as original as it is delicious, with a perfect balance of flavors. Our sincere congratulations!