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08/03/2026: March 8, 2026, click and collect placed at 9:12 PM. Served at 9:50 PM. Is that normal? I had to get out of the car to go and get my order while I saw other cars being served before us. The order had been ready for a while and was waiting on the counter for some unknown reason. Cold. Being pregnant, there was no way I was eating that. They had the nerve to offer to remake it or reheat it (hygiene, anyone?). In short, not an apology for the delay, not a gesture of goodwill, nothing. Just the feeling that I was bothering the young woman (who seemed completely nonchalant, by the way) who was serving the other cars. The cheeseburgers were still cold, are you kidding me?

19/02/2026: It would be appropriate to pay people to clean the dining area and restrooms. At the prices you charge for your products, I couldn't even take my son to the toilet because the urinals and toilets were filthy, covered in urine. I agree, people are incredibly disgusting, but working in customer service, you have no choice but to clean up after them.