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07/08/2026: Once again, an order without sauce even though we paid for it.

02/08/2026: ⭐☆☆☆☆ A disastrous experience from start to finish. The restaurant was filthy, the staff unwelcoming, and the organization clearly needs improvement. Despite the restaurant not being very busy, the wait was far too long. When our orders arrived, most of the sandwiches were barely lukewarm, or even cold. This is absolutely unacceptable for a restaurant of this chain. When I went to report the problem and ask for a replacement for a cold sandwich, the manager refused to exchange it, displaying an attitude that was completely unfocused on customer satisfaction. What's most worrying is that several customers were experiencing the exact same problem at the same time. This wasn't simply an oversight, but a genuine issue with quality and management. A very bad experience; I strongly advise against going to this restaurant. There are clearly major improvements to be made, in terms of cleanliness, service, and the quality of the food served.