Découvrez le meilleur restaurantde cuisine brasserie gastronomique en Chateauneuf-Du-Pape
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La Mère Germaine
Chateauneuf-Du-Pape
02/09/2024: Very good restaurant, top service, small downside on the decor because even if the important thing is on the plate and the view is very beautiful the rest is a little too sober (be careful this is only my opinion) and big downside on the payment "American style" with a tip calculated as a percentage of the bill...so indeed we have the choice at the start on the device but for those who don't know the system: big surprise. Remember that Americans largely pay their employees this way, this is not the case in France.
Otherwise we ate very well and special mention to the sommelier who delighted us 👍
25/08/2024: Long story short, they don't pay attention to allergies.
I told them multiple times about a severe shellfish allergy. Twice upon making my reservation. Twice upon my arrival. I was assured each time that it wouldn't be a problem.
Additionally, I went through the 5 course tasting menu since that is what I intended to order. I pointed out the dishes that I couldn't eat and was assured that it wasn't a problem and that they could make substitutions.
After all of that, they served me a dish that included a bisque made with lobster. I knew it upon my first taste. When I asked the staff, they confirmed my suspicion. They removed the dish and apologized.
When I received my bill, there was no adjustment made. I even paid for the dish that I couldn't eat????
So disappointing, I expected better.
Now, on my last night in Chateauneuf-du-Pape, instead of enjoying the town, I'm in bed drugged to on benadryl and covered in hydrocortisone cream to try to battle the hives. Thank God I didn't have to use my epi pen.
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