Les meilleurs restaurantsde cuisine française en Pontorson

15/08/2024: We stayed one night, paying the price of a double room with its own bathroom. In the reservation it is established that the bathroom has all the services: including towels and shower supplies. We leave without being able to shower because there are no towels. Furthermore, the stairs are very inaccessible and the entrance to the "hotel", so to speak, is scary.

10/08/2024: We took possession of the accommodation following the instructions left by the host (Hotel Le XIV) to find a room whose door was open, from which a strong smell of urine was escaping (from an old shower cubicle). and who offered dirty pillowcases. The ceiling light did not work (neither did the one in the shared toilets) and there were only 3 sockets for the room (one high up taken by the television, one occupied by the only light (bedside) and another above the sink). No wifi either. We tried to contact the landlord without success, and we had to resort to cleaning and airing the room. Not having access to clean bedding, we slept without cushions and on our towels so as not to be in contact with the sheets which we did not trust. We were hoping that the sheet issue would be resolved when we returned on the second day (we had tried to contact them) but no, nothing changed. No instructions for returning the keys, and we even had to help foreign guests settle in because no one was there during the stay to welcome them and their messages were all in French. This is a real shame and a lack of professionalism. I don't understand how you can work with an establishment that has this kind of negative reviews on Google and on your site. Cheap rooms should not justify such treatment of guests.