Les meilleurs restaurants en Vieux-Thann

26/04/2026: Amazing! We arrived on a beautiful sunny Sunday afternoon at 4:45 pm, the terrace was almost empty, and a charming lady greeted us, only to tell us they couldn't accommodate us because there was too long a wait for ice cream! We moved on and were welcomed at Le Petit Rangen in Thann. Delicious ice cream on a lovely terrace. Yes, some people do have a knack for business! 🫠

19/04/2026: I first came a few weeks ago, and the welcome was unpleasant: the staff were unfriendly. The waitress seemed annoyed, pacing around the room grumbling and muttering, which clearly gave the impression that she wasn't comfortable with customer service. We waited about 10 minutes to be seated, supposedly because there were no tables available on the terrace, even though several tables were there, just with the chairs still on them at the back. Being someone who always gives the benefit of the doubt, I thought that perhaps the circumstances were unusual that day. Since I was in the area again yesterday, I decided to give it another try. I returned with my daughter, and unfortunately, the experience was the same: a 10-minute wait to be seated, then another 20 minutes before someone even came to take our order. When the waiter finally arrived, I simply asked for a different flavor of ice cream. I was met with a curt reply: "It's written on the menu, we don't do that when it's busy." A rather unpleasant response for such a simple request. We then waited another 10 minutes before being served. As we were leaving, out of habit (being a former waitress), I cleared the table. I received neither a smile nor a thank you in return. A young, red-haired waitress, visibly annoyed, even brushed past us while grumbling. Considering the prices, they really need to review their customer service and staff stress management, as it falls far short of expectations. We won't be returning, and I've shared my experience on my social media.