Les meilleurs restaurantsde cuisine méditerranéenne en Pau
4 restaurants sur RestoRanking
Ordonner par
Restaurants proches
|
8,4
1526 Avis |
|
La Fiancee du Desert
Pau
08/07/2026: Excellent restaurant with a great welcome and service :)
06/07/2026: They have a very complete set menu for €17, including dessert and tea, and I found the value for money to be excellent. The restaurant is pleasant and the food is well-prepared. We tried hummus, tabbouleh, and moussaka as starters, and a lamb shawarma as a main course. Everything was delicious, especially the lamb.
The only problem was the wait time. Almost an hour passed between the first and second courses, even though the restaurant wasn't particularly busy. I understand that some dishes may require more preparation time, but in those cases, the proper thing to do is to come to the table, inform us of the delay, and apologize. A simple explanation, such as that they were finishing preparing the lamb, would have been sufficient.
On the plus side, when I mentioned the situation to the waiter, he made a thoughtful gesture that we greatly appreciated: he offered us a pistachio and honey cake as compensation for the wait and apologized very kindly. This gesture demonstrates professionalism and was much appreciated.
However, there was one detail that marred the experience. The manager, who was at a nearby table, made a comment in French about Spaniards and their supposed lack of patience. I understand a little French, and I found it a very unfortunate and inappropriate remark. Customers deserve respect, regardless of their nationality, and these kinds of comments shouldn't be made, especially when the wait has been objectively long.
In short, the food was worth it, and the waiter acted impeccably, but it would be important to improve the management of wait times and communication with customers, as well as to be more mindful of the attitude and comments of the staff in charge. Anyone can have a bad day.
|
Non applicable |
|
El Cocinero Paella
Pau
17/08/2024: Very tasty pizzas, oh my! Friendly people, also have an English menu
27/06/2024: Top 3 of the best pizzerias in the entire city
1