Les meilleurs restaurantsde cuisine pâtes e pizza en Ille-Et-Vilaine

27/06/2026: An incompetent, overly familiar, and utterly irresponsible person. We were refused entry upon arrival with our one-year-old baby, without any alternative being offered, on the grounds that we were 15 minutes late for the check-in deadline (6:00 PM, already a particularly restrictive time for a hotel). Yet, we had notified the owner in advance via Booking.com by asking him a question, which he never bothered to answer. We had also asked if a travel cot was available in the room. Again, no response. Ironically, if we arrived a few minutes late, it was precisely because we had to make a detour to borrow a travel cot from acquaintances in Dinard, having not obtained this essential information. The delay for which we were criticized is therefore partly a direct consequence of his lack of communication. Upon our arrival, the owner was indeed present, seated at a table on the terrace with several other customers. He immediately raised his voice, accusing us of having entered through the "wrong door," even though it was the only accessible entrance to the establishment and the one he himself subsequently instructed us to use. He then openly mocked our lateness and our situation, responding sarcastically to our attempts to explain. Throughout the entire exchange, he addressed us informally, despite our repeated requests to maintain a respectful and reciprocal tone. When we pointed out the irresponsibility of refusing accommodation to a family with a one-year-old child, he indicated he was willing to make an exception for our daughter, but not for us. We simply reminded him that this was not an exceptional gesture, but a basic responsibility given his position as a hotelier. This remark clearly irritated him, as he then asked us to leave. When we indicated, from outside the establishment, our intention to report the situation to Booking.com, his attitude changed abruptly. He asked us to calm down before touching our child's leg without our consent, in a completely inappropriate manner. We immediately asked him not to touch our daughter. He then removed his hand and slammed the door of the establishment. Fortunately, a witness to the scene, shocked by the situation, kindly gave us a ride to the city center. We were with our one-year-old daughter, laden with luggage and without any means of transportation. To top it all off, the owner kept our travel cot inside the establishment before later informing us, via photos taken with his phone, that he had moved it outside, in plain sight. Beyond the blatant lack of professionalism, what struck us most was the complete absence of empathy, customer service, and consideration for a family traveling with a very young child. We also want to point out that the manager is acting in blatant bad faith. He claimed, in particular, to have responded to us via Booking.com (false) and even to his other guests that he had never downplayed our situation (again, false). After reviewing the case, Booking.com sided with us, issued a full refund for the night, and informed us that they would be taking further steps with the manager. Our recommendation to travelers is simple: avoid this place. As for the manager, perhaps it's time to seriously examine his approach to hospitality and customer service. Other professions are undoubtedly better suited to his qualities: gravedigger, for example.

27/05/2026: Unbelievable welcome. Arriving on a Sunday, we waited until 3:02 PM to enter the hotel. We were told that 3 PM is later in Brittany. We went back outside to wait for the hotel manager to deign to let us in, only for him to come back and sit near us like a friend, chatting about the weather without even saying hello. Then came the criticism of having booked through Booking.com. He then explained that Sunday was also his special day. In short, after a 15km walk, we gave up hope of getting our keys, faced with the host's nonchalance. The overly familiar manner (addressing us by our first name) and a reminder to prioritize working-class restaurants over welcoming tourists contributed to the discomfort. This discomfort was shared by those accompanying me. The hotel is poorly soundproofed. Breakfast, starting at 9 AM, is incompatible with hikers. We fully agree with the negative comments about the hotel and the manager. We do not recommend this hotel.