Buffalo Grill sur Chambray-Les-Tours

We recently returned to a Buffalo Grill and were so glad we did, so we decided to stop at this one again, but this time it was a real letdown. The welcome was cold, and if we could have been seated ourselves, I think we would have. The service was deplorable: the waiter wasn't smiling, practically wearing a blazer, showed no kindness whatsoever, even towards the children, and communication was nonexistent (I think there's a minimum level of respect and consideration required when interacting with customers, or else they should find another line of work). On the other hand, even though I found the portions smaller than at other Buffalo Grills, the food was still good and well-prepared. The 3 stars are solely for the food, because the welcome and service were a disaster; we won't be returning. Best of luck, and thank you to the chefs.

I found Mathilde very pleasant and smiling. Very attentive, well done! 👍👏

Thank you to Jose for his service and warm welcome despite our late arrival!

Excellent service from Jose: attentive, helpful and very friendly.

Fantastic experience, excellent food, top-notch service, well done Mathilde, charming and attentive, I highly recommend it

Jose was super nice and pleasant. The food was very good. I recommend this place.

Very nice, Axel the chef treated us to a delicious meal, the waitress Mathilde was lovely, we'll be back

Always a great time at Buffalo Grill. Mathilde is a lovely waitress, very attentive. Axelle, the cook, is fantastic; the dish was delicious :) A great time with the family and a great team!

I eat there every lunchtime, so I have nothing bad to say. Thanks Jose

What a pleasure to see our favorite waiter! We came all the way from Blois especially because of his kindness and professionalism. I think his name is José; he's perfect.