Cafe Restaurant des Grands Bassins sur Le Havre

03/11/2026: A wonderful experience! The service was top-notch, and the food was generous, flavorful, and authentic. We tried several different sauerkraut dishes, all delicious, with truly generous portions! A real treat, we thoroughly enjoyed ourselves!

01/11/2026: We came for dinner on Saturday evening, a group of five. The welcome was very cold. The service was HORRIBLY slow. We arrived at 7:30 pm and didn't leave until 10 pm... My friend had to get up twice to express our dissatisfaction. And don't even get me started on one of their waiters who served us through gritted teeth without a single smile! My four-year-old daughter wasn't served before us, as I had politely requested. Once we finished our meal, I asked to take my dish (cassoulet) to go, and the waiter very coldly told me it wouldn't be possible. This explanation doesn't hold water in my opinion, as the "hot and cold, fragile items" excuse is a poor one. I paid €25 for my dish, ate very little because I had to manage my little one, only to have my dish thrown away. I wish they had at least mentioned on the menu that this wasn't possible. I was also dressed up like my little girl for Halloween, and one of their older waiters kept laughing in my face every time I walked by. One waitress was very pleasant, as was the person who seated us opposite my daughter to give her candy. My partner's ham hock was extremely overcooked, and the fries were too cooked... I was excited to take my friends to discover this restaurant, which has a certain "reputation," but quite frankly, I was extremely disappointed. It had been two years since my last visit, and honestly, we won't be going back, considering the price of the bill compared to the quality of the welcome, the service, and the food. Do you have to be friends with the owners to get good service? I certainly get that impression. What a disappointment!