Hotel Terminus sur Ax-Les-Thermes

We stayed here this weekend and I'm going to preface this review by saying that this hotel is exactly what it says on the tin - it's a 2* hotel in an extremely convenient place, for a relatively low price. It's an old building. Is it terribly well-maintained? No. Is it clean and comfortable? Absolutely. It's the kind of place where you stay for a week of skiing so you're on the mountain all day and only in the hotel in the evenings. As a summer getaway from the heat, we really enjoyed being so close to the river and listening to it with the windows open. The facilities in the rooms are somewhat sparse but do include a fridge and a microwave, and there's a kitchenette on the first floor where a kettle, cups and cutlery etc can be found. Ideal for the traveller on a budget that doesn't want to eat out every night. The bed was comfortable and the sheets were clean. Soaps and towels are provided. The hotel is generally not manned, but the couple of staff we did see around were friendly and informative and seemed hopeful to make our stay a good one. I would strongly advise you to follow the instructions given on the website and NOT the instructions provided in the booking email. Along with another family, we turned up at 5pm expecting to be let in, but the desk isn't manned until 6pm. You have to call the number listed on the website to get the code for entry and collect your key from the counter. We ate at the restaurant our first night there and had a good experience. Again, the staff were friendly. The food was solid quality. The recommended wine was very nice. We didn't feel that it was overpriced. Overall, you get exactly what you pay for. The breakfast is mostly prepackaged, but there's fresh bread and fresh coffee (strongly advise to take your own teabags) but it's also only €8 and you can eat as much as you want. If you're looking for convenience, minimal interruption and reasonable pricing, it's a good option.

Excellent location. We're never disappointed by the restaurant, but the rooms are terrible. The sheets were dirty with ingrained stains, and the same went for the towels. It's a shame; we'll come back to eat, but not to stay!

Very nice, not too expensive. The rooms are very, very small and it's really right on the road and a bit far from the ski lift to walk to, but it's right on the river, the people are friendly, the water pressure is good in the shower, the beds are very good, the restaurant is very good.

The rooms were clean and spacious, though not exactly new. The river view was lovely. The restaurant was good: good food, friendly service. However, breakfast was not great at all: it was advertised as being served at the bar at 7:30 am, but it wasn't actually served there. We waited until another customer told us it was on the first floor. The room was small with limited seating, and only individually wrapped supermarket products were available, with no fresh items (bread, pastries). A huge disappointment with breakfast. Furthermore, some customers were using it to line their own pockets: shameful. The rest of the hotel and restaurant were good and clean.

Excellent establishment, everything was perfect: the welcome, the meals which were more than very good (we were on half board for 6 days), the service, the room, the location, in short, 5 stars for everything and thank you for these winter holidays.