L Embarcadere sur Nantua

A very good restaurant for a meal with friends, in my opinion. The service, food, and pleasant atmosphere were excellent; I highly recommend it for lunch in Nantua. 👍

We stayed two nights in this very well-located hotel. We received a warm welcome upon arrival on Friday. We were given our room key and shown to our room. The room was quite pleasant, but several things disappointed us. That's why I'm only giving it 3 stars. The hotel seems to have been recently renovated, and we were surprised to see that the bathroom door handle was broken off. Furthermore, the heating system is slightly noisy at night, and the soundproofing of the doors is nonexistent; we could hear all the noises from the hallway and even other guests coughing in the neighboring rooms. Regarding the restaurant: We tried the restaurant on Friday and Saturday evenings. The young staff were quite pleasant and attentive, the dishes were very well prepared, and the value for money was quite good. We were, however, disappointed by the "bar area in front of reception." While the hotel offers a space with comfortable armchairs, it lacks a cozy atmosphere with soft lighting and background music. The staff is generally pleasant but rather young; we felt they were still finding their feet and sometimes lacked professionalism. We hope this will improve, as the hotel is very well located with an incredible view of the lake. We will certainly return.

We only had dinner at this hotel/restaurant. The food was good and local. There's a panoramic view of the lake, so I recommend going there for lunch. The menu is small, simple, but well-executed. The cocktails were a bit weak for my taste.

I don't often leave reviews, but when there's service like this establishment, it's important to highlight it. We were supposed to stay at this hotel in February, using a Smartbox voucher. Unfortunately, flooding forced the hotel to cancel our reservation. We contacted Smartbox, who, three weeks later, still hadn't gotten back to us and considered our voucher to have been used, even though we weren't able to stay at the hotel. The situation was handled extremely well by the hotel, which offered to refund us directly, which was done very quickly and in a very friendly manner. I hope to stay there again soon to try out other services besides the customer service, which is, however, highly recommended!

Fantastic meal at the restaurant! Exceptional quality of food and service 🙏

Beautiful view of the lake from the restaurant dining room

The hotel was very clean and the staff were friendly.

We had a really good experience at the Hotel L'Embarcadēre. We booked the dinner bed and breakfast option. The receptionist Alexandra was very welcoming on arrival and very helpful. She was warm and efficient in spite of obviously being quite busy. It was very nice to receive a warm welcome. Our room was perfectly adequate and functional, bearing in mind what we paid. The towels in the room were a little on the small side but again adequate for what we needed. Dinner was a delight, we had the locally smoked trout starter and the roast chicken main course. Both were wonderfully presented and very tasty. On one of the roast chicken dinners there was not a lot of sauce and so I asked for more. I was advised it would cost an additional €4 for what amounted to an extra tablespoon of sauce. This took the edge off what was otherwise a great dinner. Hence I have awarded 4 stars instead of 5, it is the small things that are easy to get right but when done wrong leave the lasting impact. Overall we would recommend the hotel and restaurant.

The staff are very pleasant and professional. The restaurant is of good quality. And the lakeside location is fantastic.

A wonderful discovery! The welcome, service, and meal were excellent, as was the room. And the view! Until next time...