Le Grand Gourmand sur Colomiers

19/05/2026: Professional and very pleasant welcome, both morning and evening. Clean room with a perfect bathroom. The breakfast was very generous and varied.

18/05/2026: The hotel was clean and accessible, and the room was pleasant. However, the reception staff were unprofessional: no "hello," "thank you for your reservation," or any polite greetings. The upgrade was presented not as a courtesy, but "to make cleaning easier for the housekeeping staff," which came across as clumsy. The pool was open upon request (which was appreciated), but there were no facilities to place belongings, and chiggers were present on the floor. The real weak point: the €16.50 breakfast. The products were clearly not fresh (stale ham, crushed pickles, stale bread served again the next day (photo) and the day after that in the case of the ham). Very worrying! The ham was removed on Tuesday morning at my request. It was impossible to get a soft-boiled egg despite the egg cups on the buffet: "machine broken," and apparently there were no saucepans in the kitchen... but frying pans for fried eggs. Inconsistent. Many areas need improvement to live up to the advertised price and standard. Customer service is our priority, and the absolute priority is respecting basic hygiene rules for the buffet.