McDonald's sur Lyon

Loss of two stars... I ordered as usual through McDonald's+, getting the Big Tasty Double as always. I went to the restaurant to pick up my order and checked it, as always, even though there are usually no problems. Nothing was missing. I went home and started eating when I discovered that my Big Tasty, labeled as a Double, was missing its two patties. So angry, I went back to the restaurant to point it out and have it replaced... No action from the manager despite the discrepancy. Customer service is nonexistent!

Food served below Macdonald usual standard

An employee who shouts a lot and makes customers uncomfortable

You should pay attention to the person who was emptying the bins upstairs this afternoon. It seems this person has some mental health issues. As I was leaving the restroom and going to sit at my table, this person was emptying the bins in front of me. I waited for them to finish without saying anything, then I walked around, noticing they were taking a while. This person started talking to themselves and saying, "So, they think I'm going to move? There are people who work here." Hiring people with disabilities is good, but having comments like that in customer service is a bit much...

I don't understand why it takes so long to make two sandwiches...

A pleasant, air-conditioned place. Usually not very busy, it's very welcoming and the staff are friendly. Spotlessly clean!

It took a bit of a while to prepare, but overall it was a nice, calm atmosphere, quiet and clean.

Very pleasant and air-conditioned

Great McDonald's, very welcoming and accessible!

The team is very quick and friendly, the dishes were piping hot when I received them.