Patisserie Chocolaterie Frederic Cassel sur Fontainebleau

5,3

Basé sur 677 avis trouvés sur 2 webs


tendance

31
De 76
à Fontainebleau
16
De 38
de cuisine Française à Fontainebleau

Note et avis

A true delight from start to finish! Frédéric Cassel restaurant offers refined cuisine, bursting with flavor and perfectly executed. The dishes are as beautiful as they are delicious, and the service is warm and professional. You can taste the genuine passion in every plate. Special mention goes to the desserts, absolutely sublime and a signature of the house. An address to recommend without hesitation.
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12 décembre 2025
10,0
Nothing exceptional except for the price.
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11 décembre 2025
8,0
Very good pastry shop, but the staff lack social skills and etiquette unacceptable for this type of establishment.
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29 novembre 2025
6,0
Product quality isn't everything. At this price point, I also look for service, friendliness, and helpfulness. Here, that's a complete failure. The three salespeople stay in the center of their booth, laughing and chatting, completely ignoring the customers. And what about the young woman who walks across the shop, nearly knocking you over, all without so much as a glance?
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29 novembre 2025
6,0
This pastry shop offers delicious cakes and catering services, but the welcome and staff are really not up to par... The staff seem exhausted and customers aren't even "welcomed"... In short, surely the consequence of rock-bottom wages... It's a shame!
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24 novembre 2025
6,0
The pastry shop is excellent, but the staff is lacking. Arriving at 12:15 pm, the waitress seemed more focused on putting away unsold items than serving customers! Apparently, I was bothering her by wanting to buy a peanut Paris-Brest. Such a poor welcome doesn't exactly inspire confidence...
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23 novembre 2025
6,0
Very disappointed by some of Cassel's cakes! Last year, I bought a revisited Paris-Brest with peanuts for my son's 18th birthday, and it was inedible... The same thing happened with a chocolate cake I had for Mother's Day! Considering the prices, you'd expect good cakes... On the other hand, the Jivara cake remains a reliable choice, but the taste isn't as good as it used to be, which is a shame...
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19 novembre 2025
10,0
We stopped in Fontainebleau again to offer a delicious and original cake to our guests. The bread was also to our liking. However, the staff didn't always seem to be trained to answer the questions we asked.
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17 novembre 2025
10,0
I went there to check my experience by reading the reviews... unfortunately, I see I wasn't the only one questioning the staff's professionalism. I hope my comment prompts a response from management, because beyond the undeniable quality of your cakes, the service in the shop is akin to a summer camp. There were awkward moments trying to make eye contact with several employees, who were too busy giggling amongst themselves between the shop and the back room. We even wondered if they were all laughing at us, haha, it was quite something. For us, it will be the first and last time.
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09 novembre 2025
6,0
We go there mainly for the croissants, which are the best in Fontainebleau! The pastries are less impressive; they're quite rich in flavor, even if they look rather nice.
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05 novembre 2025
6,0

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12/03/2026: The dishes and pastries offered are very good value for money, although a little something sweet with the coffee would be nice, especially considering it's a tea room. It's a shame, then, that the premises are so outdated and poorly maintained. And that the manager is so unresponsive to his customers. It's high time this establishment, a Fontainebleau institution, made an effort to improve.
01/03/2026: Having a coffee on a terrace at 11:30 am on a Sunday is practically mission impossible: most cafes turned us away. Except here. We were greeted with a smile and served in minutes. If only everyone could follow your example ☕️✨

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