Poulaillon sur Creutzwald

My husband and I go there regularly; we are often served by Sandrine, a very pleasant and always friendly saleswoman. We have never had any problems with the staff.

It's my little break in the day, and a real pleasure to come and have my meal at Le Poulaillon, a tradition I've had for over 20 years now 👌 We're always greeted with a smile, especially by Sandrine, who I find very professional and friendly 👍

Excellent experience. Friendly staff. Thank you, Sandrine, for your smile and warm welcome. I highly recommend it.

A very good experience at Poulaillon. The saleswomen are very friendly, smiling, and welcoming. The service is pleasant and a real pleasure. I highly recommend it!

The staff were very efficient, helpful, and incredibly kind. I went to pick up an online order; one item was missing, but the person gave me a replacement from their shop. Very professional! ☺️ Everything was delicious, both sweet and savory, and their passion fruit cake is EXCELLENT. My guests loved it.

Very friendly staff who listen to their customers

Update following today's visit (November 8, 2025). We decided to give them a second chance. No regrets! We were served by Coralie. Thanks to her, the rating is now a perfect 5. Very pleasant and smiling. It immediately makes you want to come back. No complaints. (Except thank you for the excellent service.) What used to be the only weak point has now become one of the strong points. — The food is very good, no complaints there. However, the state of the tables was disappointing… They were dirty and hadn't been cleaned. The person who greeted us wasn't smiling and was very rushed, just to serve us quickly. Our meal was placed on their tray in a hurry without a goodbye, a "enjoy your meal," or a "bon appétit." Seriously disappointed…