The hotel is generally fine, with decent rooms and a pleasant appearance. However, the spa and pool experience was quite disappointing.
It's advertised as a hotel with a spa and pool, leading you to expect relaxing hot tubs, and you book the hotel with that in mind, but the pool water was cold and the spa is tiny, barely big enough for two people.
Upon arrival, the reception staff were quite unhelpful. No one explained where the spa was located or how to access it, even though it's in a different part of the hotel, something we consider essential for guests.
Overall, the hotel is very good, but the information about the facilities and customer service should be improved to avoid disappointments.
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iñaki
.
08 janvier 2026
6,0
The room was great with a beautiful mountain view!
We enjoyed the sauna, which was fantastic.
The staff were friendly and attentive.
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Anna Da Cruz Fernandes
.
04 janvier 2026
8,0
Excellent stay at the hotel. The room was very clean and perfectly heated. Warm welcome and extremely kind staff. Our 10-year-old daughter loved her stay. We will gladly return on a future visit.
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Malika el Ouahdani
.
03 janvier 2026
10,0
Excellent find thanks to the Logis app.
A very warm welcome, a quality room, and a generous breakfast.
Even my daughter's cuddly toys were carefully arranged on her bed.
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Bill Gabaud
.
03 janvier 2026
10,0
Best €29 set menu I've ever had! Even better than other, more expensive menus elsewhere.
Everything is fresh and high quality, and the service is fast and impeccable!
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Camille C
.
29 décembre 2025
10,0
Everything was great.
The hotel felt almost like a guesthouse.
Impeccable cleanliness.
Wonderful welcome with many thoughtful touches.
Generous breakfast.
I highly recommend it.
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Pierre Faurot
.
29 décembre 2025
10,0
An idyllic setting with a cuisine that showcases our local produce with vibrant colours and delicate flavors.
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Michelle Caillat
.
22 décembre 2025
10,0
I don't usually leave reviews for the hotels I stay in, but I felt it was important to share my experience.
The quality is evident in every aspect of the service: the welcome, the setting, the rooms, the meals, and the breakfast. All this comes at an excellent price. I highly recommend this establishment.
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B Michel
.
15 décembre 2025
10,0
I absolutely loved it. The setting, the welcome, the room, and the restaurant were all wonderful. A very pleasant surprise; I've found a new favorite spot in the Basque Country.
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Dacquignies Cathy
.
27 novembre 2025
10,0
We made a reservation for the restaurant and had a wonderful meal. It was fresh, delicious, very reasonably priced, the dining room was lovely, and the staff were delightful. We highly recommend it!
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Rose Nomade
.
14 novembre 2025
10,0
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