Les meilleurs restaurantsde cuisine américaine en Caen

30/08/2026: I left extremely disappointed. My desserts were served more than 15-20 minutes before my burgers. Once the burger had melted, I went to see the manager, who categorically refused to replace it, even though it was their fault in the way they organized the service. I see that several other people are complaining about the same problem. It would be best to reprimand the manager and make him understand that frozen desserts melt last.

30/08/2026: The click & collect service was appalling! I waited over an hour in the parking lot for an order I'd already placed. The order had to be taken back by an employee because it had disappeared! After waiting for over an hour and the young employee coming back three times to retrieve it, I finally received my order, but when I got home, I realized a sandwich worth €6.40 was missing! And no sandwich as compensation! This is unacceptable! No gesture of goodwill, wasted money, and the restaurant is impossible to reach by phone! For a major chain like McDonald's, with prices that have been steadily increasing in recent years, they really need to rethink their approach. No excuse is acceptable, whether it's a weekday or the weekend. Fast food should remain a fast service.