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25/08/2026: I just went through the drive-thru, and it was a complete disaster… the service was icy; the person taking my order barely listened. There were very few polite words, and it was the same at the counter; they barely even looked at me. Then, my order was a mess: the sandwich I opened was very unpresentable, with the lettuce hanging off the outside and no sauce inside. There were hardly any fries, even though I ordered a large burger. It doesn't make me want to come back.

21/08/2026: I came in this evening for a click and collect order. One donut was forgotten, which can happen. But when I called to get a solution—either a refund or a credit for next time—I was told nothing would be done unless I came back immediately (given the drive, I wasn't going to make four round trips). Considering the price of the donuts, I find that a bit much. Furthermore, their professionalism leaves much to be desired. When you answer the phone, you don't just say "yeah" without knowing if it's a customer or not.