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3,9
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McDonald's
La Meziere
05/11/2026: Lunch service today was a complete disaster! I arrived at 12:40 PM and placed my order at a kiosk in the dining area. After waiting 35 minutes (other customers had been waiting for an hour), I, like many others, had to request a refund because my order wasn't ready. After speaking with the manager, I received my refund. Today, the promise of quick service was not kept. I don't know the cause of this seemingly exceptional disorganization. However, kudos to the staff who remained calm and tried their best to satisfy the customers!
05/11/2026: Doesn't even deserve one star.
A deplorable experience, worthy of a chaotic movie script, bordering on a stampede in the restaurant.
After waiting for over an hour, the situation was completely out of control: impatient customers both inside and at the drive-thru, orders served cold or incomplete, and takeout trays/bags left on the counter for over 30 minutes.
To top it all off:
My self-service kiosk didn't print a receipt. When I asked for one, I was brushed off, claiming they were overwhelmed.
When I asked for a refund given the wait, the staff had the nerve to blame the customers, accusing us of being impatient.
I was even criticized for not having a receipt… the very same one they had refused to print for me just minutes earlier!
I had to leave with my partner and son on an empty stomach, without any apology from them!
Shifting the blame for their own disorganization onto their customers is simply unacceptable. It was the worst experience I've ever had at a McDonald's. Avoid at all costs!!!
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