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28/10/2026: While eating my fries, I realized they were inedible. So I went to see the manager. She told me to put the fries back in their container, which I did. Then her colleague gave me another portion, and that's when the manager intervened, saying, "He ate them all, why are you giving him another portion?" Feeling embarrassed, I told the manager, "Well, if it bothers you, give me back the exact number of fries I had." The manager then took my portion and deliberately reduced the quantity by throwing them in the trash. I found this gesture extremely rude and inappropriate, and it left me speechless. It was a deplorable, pathetic, and unprofessional attitude, completely contrary to the ethics of a major chain. We were a family of seven, and we will never return to this restaurant.

27/10/2026: Takeout order, 30-minute wait for only half the order to arrive, I had to ask for the rest, and finally ate it 2 minutes later and it was cold