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15/11/2024: An unforgettable stay at the Massereau estate. I highly recommend this campsite. Thank you to the entire campsite team for your good mood!

11/11/2024: We chose to book at Camping Domaine de Massereau, convinced that the experience and services promised by a 5-star campsite would justify a higher budget. Unfortunately, this decision turned out to be a big disappointment. When we arrived, the welcome was warm, but this remained the only positive point of our stay. We had used Homair's Cool n' Camp app to plan our trip, which advertised amenities such as an oven and dishwasher. However, upon our arrival, we discovered that this equipment was not present. This absence was particularly problematic because I suffer from celiac disease and need an oven to bake my gluten-free breads. After discussion, the director was able to provide us with an additional oven, but it took up considerable space on the dining room table in an already cramped accommodation for six people. Added to this first inconvenience was the deplorable cleanliness of our accommodation. As soon as we moved in, we noticed the presence of ants, spiders and webs, some old, indicating an obvious lack of thorough cleaning. Despite our request, the intervention of the cleaning team did not bring any real improvement: the cobwebs remained in place, and a few superficial gestures had been made, such as leaving treats to try to satisfy us. In addition, the discovery of flip flops left by the previous occupants under the bathroom furniture demonstrated insufficient cleaning. After multiple complaints at reception, the director assured us that a complaint would be filed on our behalf and that compensation would be considered. However, a few days later we received an email from Homair clarifying that no compensation would be given as an oven had been provided and cleaning carried out. This response reinforced our disappointment with the management of the campsite. Furthermore, the campsite bar did not meet our expectations, with slow service and expensive and poorly prepared cocktails. As for the swimming pool, its capacity has become insufficient for the number of vacationers present, forcing them to get there early to enjoy it. We still hope to receive a favorable response from Homair and the campsite management, who, for the moment, seem to ignore our complaints.

14/12/2023: everything you need for taste and hospitality.

09/09/2023: Very good pizza and very friendly managers 👌👍

21/06/2025: €8.50 for a "hamburger" made from frozen bread, tasteless frozen chicken steak, industrial cheese and industrial sauce... I had to ask to be served a glass of water 10 minutes later. I was offered a "homemade" tea for €2. Served in hijab. Are they aware of what is going on around them?

27/04/2025: Getting hung up on because more than 3 orders and never responding to us again... I advise against the girl at reception needs to change jobs

18/08/2024: A match the kebab is not a pancake kebab it's a wrap honestly 9€ more I paid anyway good luck I won't come back again you bunch of thieves

17/06/2024: WORST SNACK IN 2024! I have never seen so little professionalism, there is an error in each order and I have to ask for a commercial gesture otherwise they don't do it. At the time it was my favorite snack. Very disappointed since the change of ownership! They even blame the customer, it’s ridiculous. Do not go. Waste of money.