Les meilleurs restaurantsde cuisine italienne en Saint-Jean-De-Luz

28/06/2026: We usually ordered from that establishment through their website due to our language difficulties. We speak a few languages, but we're still learning French. We had vouchers from a company worth 35 euros, which stated that Luz Pizza was one of the stores that accepted them. We also had Edenred cards worth 110 euros, which were supposedly accepted at that location. So, on Sunday afternoon, June 28, 2026, around 7 pm, we decided to go to the establishment in person to see if we could place an order as usual, with a value between 70 and 90 euros, paying with those cards (just in case, of course, as civilized people who don't want to take advantage of anyone, we brought our money, both regular cards and cash). But when we arrived and tried to politely ask if they accepted them, a man, half-hidden from the side of the balcony, rudely told me they didn't accept them, that he was the owner, and that was that. Then a girl came out from the kitchen as well. He looked sour and said they didn't accept coupons, but they did accept the Endered card. The man said he'd take the order, but he didn't think we could pay by card. He said all this in an argumentative tone, and all I could do was restrain myself and politely respond so as not to ruin the afternoon for me or our children who were waiting for the pizzas. Since he wouldn't help us pay by card, we told him we'd pay with a regular card, and that's what we did. After we paid, the man suddenly became human; he even offered our dog water. I asked if it would take about 20 minutes, and he said yes. We waited that long, politely collected our order, and that was it! Obviously, we said goodbye politely, but clearly, we'll never pay again only to be treated worse than dogs. I think customers deserve a minimum of courtesy. Terrible.

31/05/2026: We ordered through Uber Eats. The pizzas were very good, however, we were unhappy with the desserts. We ordered a Speculoos tiramisu and a Coffee tiramisu, but instead we received a red fruit tiramisu and a lemon tiramisu. It's disappointing not to have received the items we ordered.