A l'Espérance des Grandes Rousses sur Huez

Very good experience, attentive staff. Impeccable service for dogs. Very nice view from the room.

A wonderful stay to celebrate my wife’s birthday: the hotel is lovely, the staff attentive and friendly and the breakfast well set up to give a good start to the skiing day. Thank you for your hospitality

Top notch staff. Top notch personalized service. Excellent bedding. Luxurious and relaxing spa. The view from the hotel is incredible. Exceptional hotel decoration!

Short two-day stay at the Hôtel des Grandes Rousses. Attentive staff, quality catering and very pleasant room. Flawless and a very high-end service. Thank you to all those involved at all levels for this exceptional stay.

A warm stay with a warm welcome, and a warm decoration! A true mountain cocoon. Very smiling and helpful staff, nothing to say. Very well located hotel! Panoramic room: splendid view!

Many thanks for the warm and attentive welcome we received during our 3-day seminar at your establishment! Mathieu was exemplary kind and available with our participants. Thanks to Mathieu and Olivier for their remarkable work in the tailor-made organization before and during the event. Their professionalism greatly contributed to the success of our seminar. We highly recommend this hotel! Looking forward to collaborating together again next year for such a pleasant experience. Agatha

Excellent stay in Grandes Rousses. Thanks to Mehdi and his team.

This hotel has a superb architecture, very beautiful rooms (we had a suite), and three excellent restaurants. That's the high view of the positive aspects. However, it's not a five-star hotel, mainly due to issues with the service: • Room service breakfast: the experience was catastrophic. For the first three days, something was always missing: no plates, or no sugar, or just two small pieces of bread and two croissants, a very small bowl of jam, very little milk, and by the time the coffee brought up in cups reached the room, it was cold, etc. At 60 Euros for two, one would expect better. Thanks to Nicolas, it improved afterward, having reported these shortcomings to management. • The pool – we used it once around 5 p.m. after skiing. There was no staff to organize the area. A pile of wet towels and hotel slippers were scattered in the tiny locker room and by the poolside. At the entrance, the floor was so wet and super slippery that a young woman fell at full length in front of me. It was pure luck that she wasn't injured. • No safe – surprising for a suite at 600 Euros a night: we had passports from two different countries and valuables that we would have liked to protect. • Housekeeping, more than sketchy. The beds poorly made: the bottom sheet not shaken with the crumbs from breakfast which we found in the evening in our bed and the dust on the furniture not vacuumed. • The location is not ski-in, ski-out. That's a pity! In conclusion, we travel a lot – mostly in 4-5 star establishments. This hotel is not a five-star hotel. The staff training leaves much to be desired. They are doing their best, but some basic skills are missing. Again, this does not concern the restaurants which are excellent.

Thank you for the welcome, the bar is very pleasant for teleworking after the slopes

Without the valets, the service would never have been as good❤️, julien, Frédéric and the other valets are top notch. Great and thank you 👍👍👍👍