12/06/2026: We spent a weekend there as a couple. What a shame! There was no kettle or coffee maker in the room... No slippers for the spa or tea corner.
We didn't like being seated next to other people in the restaurant, even though there are several dining rooms... it lacked a cozy atmosphere.
The meal wasn't exceptional, even though there were four courses for the price we paid.
Outside, there was no space by the pool; all the lounge chairs were occupied by towels, but no one was sitting there!
To top it all off, we were charged for drinks we didn't order... What a shame for such a beautiful establishment! We don't recommend this hotel...
10/06/2026: What a place to turn 40. 🎂
We spent three nights at Hostellerie des Châteaux on half-board for my birthday and left genuinely happy. The location on the Alsace Wine Route, at the foot of the Vosges, is beautiful, and the property's 2,500m² spa with its pools and saunas gives you plenty of reasons not to leave.
The restaurant is the star. ⭐ Each dinner opened with an amuse-bouche, the courses built with real intention, and on our final evening the kitchen surprised us with an unprompted foie gras pâté and a full cheese course. The sommelier deserves his own mention: deep knowledge of Alsace wines, recommendations tailored to our table across all three evenings, and the single biggest reason the dinners will stay with us. 🍷
Breakfast matched the standard: a fresh juicing station, egg station, proper pastries and well-chosen local cheeses. The half-board is worth it. We also slept very well.
Some honest improvement notes for this lovely family-run property to take it to 5 stars:
- the rooms haven't kept pace with the public areas and the website imagery (and the artificial grass roof, not really nice to look at from the window.. why? 😄)
- the pool was way too crowded and the website image shows much less recliner seats when the area was rather cramped at times especially on the weekend.
- tea/coffee facilities and individual toiletries in the rooms would lift the experience (they only have a body wash in the shower - an opportunity to improve)
- menus in English/German and dietary alternatives (vegetarians etc) would serve the international guests better
- the pool bar closing at 18:00 on a warm summer evening, feels way too early but I saw the staff had to rush to the lobby bar (perhaps hire more?)
- strength training options would complete the gym which currently has cardio only.
- tvs didn’t have any working English channels and the ability to cast to the TV wasn’t properly advertised, perhaps add a proper TV smart guide?
None of this took away from a wonderful stay and a birthday to remember. Thank you to the whole team, and especially the restaurant and bar team. We'll be back! 🥂
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