Maison du Charolais sur Charolles

23/04/2026: Greeted by the chef himself, Mr. Frédéric Doucet. Top-notch service, delicious meal, and his usual warm welcome. The atmosphere is very pleasant. It felt like traveling for the duration of a meal. Thank you for this meal, always different yet always so carefully prepared and full of flavor.

20/04/2026: We visited Bistrot du Quai on March 7th. Our experience left us with mixed feelings. We had been several times before and everything had always gone well, but this time we encountered several problems, particularly with the service. First point: the service. Unlike usual, the waiters' attitude was borderline rude. A young trainee was present and was subjected to criticism as soon as her back was turned. We understand that she isn't entirely comfortable yet: she's there to learn. However, the derogatory remarks, even mockery, from her colleagues were shocking, especially since they were made aloud in front of the customers. It was clearly humiliating. Second point: the gift certificate. We had a gift certificate for one person (out of two), which included a complete menu with an aperitif, wine, and coffee. We asked if it would be possible to replace the alcoholic aperitif with a less expensive apricot juice. This was agreed upon, but when we paid, the apricot juice was added to the bill. We found this very unprofessional, especially considering that the gift card is calculated based on the most expensive items (wine and main course, so the discount is already maximized). Furthermore, the wine wasn't presented properly: the glass was poured quickly, without any explanation. Therefore, we don't know if the wine served was actually the one we ordered. We are giving a 3/5 rating solely for the quality of the food, which was impeccable; congratulations to the chefs. However, the service has clearly declined in quality, which is a shame, as it's the first thing customers notice.