Les meilleurs restaurants en Saint-Pierre-D'Oleron

30/09/2024: Warning as promised. So that this notice does not harm the (low-mast) cash flow of the establishment, it was posted at the end of the high season. We had reserved online 5 seats in the restaurant for July 30 (reservation made via zenchef on July 29) for 9:30 p.m. No contact with the restaurant and its staff takes place. Arriving at 9:25 p.m., we sat down and ordered a drink. In the meantime, the choice of menus is quickly made and the children follow each other to the toilets but no one comes to take the order. We feel the service is tense and the staff are on edge. We wait 30 minutes for a waiter to return who we end up calling. The manager then comes to see us and tells us in an incredible angry tone that it is too late to order the starters and that he had told us by telephone to arrive before… and that we were never all around the table … (The reservation was made online without any contact with this gentleman and we knew the orders from the start but no one came.) Without any apology on his part, the manager's arrogance is strong, annoying and completely unjustified while we were happy to come to his restaurant and could have understood the difficulties in the kitchen after 10 p.m. and possibly adapted if necessary. had been formulated differently. But the manager decides to attack us, he is in blatant bad faith and assures several times that he warned us on the phone which is false. Arrogance does not pass. We adapt anyway and decide to stay and enjoy despite this completely irrelevant argument for a tourist restaurant manager. The staff is stressed and throws dishes and glasses which make a loud “clack” on the tables without a word. Be careful, the gastronomy here is excellent and the chef is really good and we adapt at all costs to this restaurant and its service which is neither welcoming, nor friendly, nor commercial. We feel the pressure of a certain departure time for part of the service team. At the end of the meal, I go to pay and expect a nicer word from the manager. Nothing. I decide to tell him that I clearly didn't appreciate his behavior and that he didn't have to blame us. He gives me a big tirade about the debauchery of his team, tells me that the cash flow is not going well and that he has to leave part of the team before the transition to night or increased hours. I try to make him understand that these arguments are admissible but have nothing to do with us. No effort was wasted, it turns out to me that he warned me by telephone and that’s how it was; that it's all our fault. Not the shadow of a questioning, convinced of being the guarantor of an impeccable restaurant, the manager applies his law, stresses his teams and seems to set himself up as a tyrant at the slightest opposition. That evening, the service atmosphere was deplorable, the manager's behavior unacceptable. We must react before the fall, stress and arrogance are not solutions.

29/09/2024: Very good mussels, good value for money, pleasant, dynamic and good-humoured staff