McDonald's sur Lyon

A huge thank you to Jasmine, Kaély, and Anne-Sophie for their kindness and professionalism at my son's birthday party at McDonald's. For two hours, they looked after the children with great patience, good humor, and attentiveness. Thanks to them, the children had a wonderful time, and everything was perfectly organized. Thank you again for your warm welcome and smiles; it's truly a pleasure to meet such lovely people! 😊

On this cloudy Sunday in May 2026, I ordered a McDonald's to go. The food was good (it was what you'd expect from McDonald's), and the staff was friendly and smiling. BUT... what a disappointment it was when I opened my McDonald's bag once I got home and found my red "Mario Galaxy" coin missing, the one that would have allowed me to go to Disneyland in Orlando with my family (yes, I should have checked my order there, you'll say... but the Lyon-Rennes match was about to start, and we needed to secure European qualification, so I was in a hurry, which is understandable). What's more, and this is no small matter, my Chocolate Hazelnut McPops was replaced with a Hazelnut McPops. Finally, my friend ended up with his Happy Meal WITHOUT the book 🥺 (sad for him, knowing he spends his evenings devouring countless books, being the big fan of reading that he is). In short, pay attention, because these small oversights weigh heavily on the hearts of your customers.

A huge thank you to Jamel, who provides excellent service. Every welcome makes the experience unforgettable.

Good, quick, and clean. The only downside is that a lot of young people hang around the back of McDonald's without ordering anything and make a mess. It's always been like this, and nobody ever says anything. It's a shame because sometimes it makes you not want to eat there, despite the good service, etc.

I ordered via click and collect with drive-through pickup for speed and convenience. I arrived at 7:23 PM and there was one car ahead of me taking my order, but there were already people ahead of me at the checkout and pickup lines. I finally received my order at 8:08 PM... a very, very long wait... the staff were friendly, though, but there's a real lack of staff, and it's not the first time I've noticed this.

Great experience, we're loyal customers and it's a lovely place! Last time we got two free Sundays! I recommend it, plus it's not too crowded.

Good service and very professional

We were very warmly welcomed and received by all the staff despite the evening rush. Everything was perfect and very quick!

Kaély and Bastien are truly amazing; they're the reason we keep coming back to the drive-thru, even though we've moved! Always cheerful, polite, efficient, and smiling—in short, impeccable service without a single mistake every time :) They really deserve a promotion!!

Excellent, classic dish, however the wait was a bit too long.