Les meilleurs restaurants en Erstein

05/04/2024: Very good service, fast and very good. The staff is pleasant and respectful

04/04/2024: Terrible experience. They gave us only the burgers and forgot all the rest. We had to go order food 3 times because each time something was missing. The truth leaves a lot to be desired...

05/04/2024: Pleasant evening, we had a great time, everything was ok

04/04/2024: A very pleasant place in summer with the large terrace.

05/04/2024: Pleasant evening, we had a great time, everything was ok

04/04/2024: A very pleasant place in summer with the large terrace.

27/12/2023: Small rooms, with a lot of dust, poor breakfast for a fee.

22/12/2023: When we arrived at the hotel it was 9:30 p.m. There was no one at reception to welcome us and explain where our rooms were. The keys were left on the counter without explanation; we had to search for our rooms in the corridors. I find it a little disrespectful to the customers that there is no one at reception. Very unfortunate because the place is beautiful the rooms are a little small but enough to sleep in but I would not recommend this place due to lack of staff at reception.

29/03/2024: 1 star for the sympathy of the 2 servers present this evening. For the rest, no comments! All payment must be made only by credit card and no one specifies this before arriving on site. Unpleasant, cold, old place. I could have suspected it given the reputation of the owner since the time when this place was a "nightclub" called the JM3... I don't recommend it at all, and obviously I wouldn't set foot there again. However thank you to the waitress and the waiter for their kindness and their smile

16/03/2024: Ok for just bowling. Comfort level is limited: it's cold, the smell at the entrance is not welcoming. Hygiene level, drinks from previous customers not cleared, no soap in the toilets (a bowling ball is still dirty). Welcoming staff.

17/03/2024: Couscous good very good merguez and meatballs On the other hand, the desserts to review are not great, would deserve an extra star if the desserts were better The service has improved THANKS

04/03/2024: A delicious couscous. I recommend.

28/12/2023: Very nice place and all the staff

19/12/2023: Dear Hotel Manager, I would like to express my deep disappointment with the poor quality of the catering offered in your establishment. Unfortunately, my dining experience during my recent stay did not at all meet my expectations for a 3 star. Unfortunately, I encountered several issues that significantly affected my experience with you, for example: - Rooms still not ready. 5:00 p.m. - 30 minutes of waiting at the bar before being served, so having to go find the waitress with an enthusiasm that leaves something to be desired. - The cleaning ladies who force me to enter the room even though I am present in the room. - Last days staying at the hotel with my colleagues we were separated so 2 different tables although it would have been nice to eat all together - Bad smell persisting in the bathroom when I took a shower. And many more .. The dishes served at the restaurant were bland and tasteless, reflecting sloppy preparation. Additionally, the variety of options offered was extremely limited (1 dish was offered), making meals monotonous and unappetizing. Beyond the quality of the dishes, the service also left something to be desired. The staff seemed inattentive and unconcerned with customer satisfaction. Waiting times to be served were excessively long (30 minutes waiting at the bar), our requests were neglected on several occasions, which added to our frustration. As a customer, I expected a pleasant experience and quality service at your establishment. Unfortunately, this was not the case, and I am deeply disappointed. I sincerely hope that you will take my comments into account and make the necessary adjustments to improve your service. I am convinced that you have the potential to provide an exceptional experience for your customers, and I hope that my comments will help you achieve this goal and improve the quality of the restaurant. A good culinary, service and hospitality experience is an essential element in guaranteeing customer satisfaction and building customer loyalty.