Les meilleurs restaurantsde cuisine française en Vitrolles

29/07/2026: Lack of smiles 😃 Lack of cleanliness...

29/07/2026: This isn't our first time at this Flunch, but it will definitely be our last. Arriving around 8:30 pm, we checked the menu boards to choose our meal; logically, if it's listed, it must be available. At the register, we ordered two Tennessee rösti and two unlimited mussels and fries. The woman (manager) informed us that there were no more Tennessee rösti, so I chose an andouillette sausage, and my son ordered a chicken tender rösti and the two mussels and fries. I waited 20 minutes for the buzzer to go off for the chicken tender rösti. When it finally did, I went to get the food, but there was no one to greet us, just the plate placed on the counter. I waited a good five minutes to return the buzzer, but still no one was there, so I finally put it on the counter and took the plate. I let my son help himself to the vegetables, and of course, as usual, no fries. In the kitchen, all the baskets are up, so they won't be cooking anytime soon. Here I am, waiting for my andouillette sausage, and my family is waiting for the mussels. A young woman, 18 or 20 years old, asked me in a very unpleasant tone who sold me this. "I told you there weren't any left, was it a man or a woman? ... but I told her! You have to take something else," she said, throwing my receipt at me! My family, who were nearby, asked if there were any mussels left (all you can eat). She showed them her pot, which had enough for one and a half plates! She said, "That's all there is left!" We went back to the till where the manager greeted us, as usual, in a very unpleasant manner, as if we were at fault. She pointed out that it was 9:00 PM and practically implied it was our fault for leaving without eating. She then threw the money on the counter as a refund! This isn't the first time you've been so unpleasant. Last time, you literally brushed me off after I asked about the loyalty card. It was the security guard who came to apologize for the incident. You, because he had witnessed the way you spoke to customers and told us that this was a habitual behavior of yours. I don't know who you think your customers are, Madam, but keep in mind that we are the customers, and if we leave without eating, it's because of you, Madam. If it had been crowded, I would have chalked it up to overwork, but we were the only customers at the register, and the restaurant was three-quarters empty.