Les meilleurs restaurantsde cuisine française en Saint-Chaffrey

25/05/2026: Beware of misleading photos and small rooms. Advertised as a 4-star hotel. The reality is quite different. We booked 5 nights at the Grand Hôtel de Serre Chevalier, advertised as a 4-star hotel, right in front of the ski lifts. Prices varied depending on the day, around €200 per night. The website is enticing: beautiful photos, swimming pool, ski lockers, and it looks spacious. At the end of the season, we expected at least something clean and functional. The room. Tiny. You have to move sideways to avoid bumping into things. Zero storage, barely enough space to hang a jacket. We also noticed sloppy finishing touches, like a missing electrical outlet cover. We dropped off our luggage and left immediately because we had reservations. It wasn't until we returned in the evening that we truly discovered the state of the place: stained duvet and sheets, black carpet covered in marks, and a phone with a layer of grease and dust two centimeters from the headboard. And the bathroom... thick black and orange mold, layers of hair, toothpaste stains on the walls and mirror, black marks that had clearly never been cleaned. A real mess. I've attached photos, of course. The hotel's reaction. The next morning, I went down to complain at reception (another guest was doing the same thing right next door). That afternoon, when I returned, the room still hadn't been cleaned. An employee came over, condescendingly acknowledging that "it's indeed not clean," without offering any solution whatsoever. I was told that I couldn't change rooms, as the hotel was full. I would learn at the end of my stay that this was untrue. A technician then came to redo the shower grout (not all of it, but the effort was noted), which meant we were without our room for a few hours while it dried. This clearly demonstrates that it wasn't impossible to do it before our arrival. On the next cleaning, the toothpaste stains were still there, an open safety pin was lying on the floor, and the towel rack had never been cleaned. I ended up cleaning it myself. With each cleaning, new hairs appeared in the sink, clearly not mine. The rest. Booking a time slot at the pool is complicated. The hotel hallways are dirty: dust on the walls, crumbs on the floor, and this remained the case for several days until we complained. The only real positive point: the breakfast, which was nice. Communications with management. By email, I received a response saying they were new. Fine, but mold doesn't appear overnight, and the end of the season is still a few months ago. I asked, at the very least, not to pay for the first night (the one we couldn't shower in this state) as well as compensation for the few hours we were out of the room while the technician worked on it. A flat refusal, with an invitation to come back and see the improvements. No thanks. The lesson of this stay: don't let yourself be taken advantage of. You pay for a service, and when that service isn't provided, you have rights. Claim them on the spot, and don't give up.

11/03/2026: We were a group of 70 people and spent a weekend in Briançon thanks the help and advice of Serre Chevalier reservation organization which helps us in any step. This is the second year (last year we were 100) that we ask help to Serre Chevalier organization and every year we found professionality and efficience. I think that Serre Chevalier Valley is the greatest place for group offering many activities and very well organized and Serre Chevaleri Organization is over the Top! See you next year!!!

18/12/2025: After booking accommodation for February in October, I had to cancel five days later due to date conflicts. The platform refused to refund my deposit of over €300 because the owner didn't want to. Finally, the platform contacted me two months later to inform me that the apartment had been re-let, and they refunded my deposit. Thank you to them.

20/08/2024: Excellent, produits très frais et bien préparés. Accueil souriant et sympathique . Cadre tranquille, au pied de la montagne

06/08/2024: Très bon repas avec une excellente présentation. Agréable terrasse, service irreproachable et sympathique . Nous reviendrons.

27/03/2024: Super service et gentillesse... Carte intéressante et tres bien executee.. a recommander sans modération . Pour le déjeuner ou le diner

30/01/2024: Super bien reçu par Seb! Salade César au top je recommande ! Carte des vins super également 👍vs pouvez y aller les yeux fermes