Les meilleurs restaurantsde cuisine française en Joue-Les-Tours

29/03/2026: We came as a group of six this month. The welcome wasn't warm, the food was awful—cold and undercooked. The service was barely adequate; there was no greeting or conversation other than taking our order. The waiters weren't focused and seemed more interested in laughing amongst themselves than answering our calls. The place is far too expensive for the food and service offered. I strongly advise against going there.

22/03/2026: Service, food, atmosphere... everything was great. I'll definitely be back.

28/04/2026: Currently staying here for a week, I was surprised by several aspects that deviate from the usual quality of Mercure hotels. Here: => No electricity in the toilets (not a big deal in itself, and the reception staff handled the situation very professionally and kindly); => In the bathroom, no small kits like cotton swabs/cotton balls/nail files; => In the rooms, no bedside tables, but instead stools, which are quite nice, by the way; => The air conditioning doesn't seem very effective (but I didn't have a thermometer to check); => Lastly, to nitpick, the toiletries provided are: hand soap and a shower gel that also acts as shampoo. I personally find this last point a little unpleasant; I would have preferred two separate products. Oh well, tomorrow I'll do some sightseeing to explore the nearby shops and pick up what I need ;) Besides that: Parking is free. The check-in process was excellent, and there's always someone available. The hotel restaurant menu is quite varied and reasonably priced. The location is perfect for visiting the Loire Valley castles.

26/04/2026: Having stayed for two nights from April 24th to 26th, I must first highlight the positive point: the staff is very pleasant and responsive, which was truly the saving grace. Unfortunately, they seem overwhelmed by the hotel's declining condition. Our first night: we were given a room that was extremely hot (we arrived around 12:30 AM), and the air conditioning wasn't working at all. The room was fairly spacious but had only the bare essentials: no toiletries, just a single bottle of water, and the walls were quite bare. In this first room, the shower door had been removed (although the mounting brackets were still attached), making it incredibly slippery to shower in the bathroom. Very unpleasant, especially when you see on Google Photos that there should normally be one… Following these mishaps, the receptionist, who was very kind and attentive, reacted quickly and moved us to another room for the second night, at the end of the corridor on the second floor. She told us that the air conditioning hadn't been turned on initially, but that it had only been activated that morning. The system being old, it wasn't immediately effective. It was indeed better in the second room, but it wasn't perfect. In both rooms, there were also foul odors… Regarding the relaxation area: the showers were very old, the clock wasn't working, the hammam wasn't working despite the receptionist's intervention, and a light in the pool had come loose from the wall and was dangling in the water… The pool itself was quite large compared to other hotels, and the water temperature was good. The jacuzzi, however, lacked bubbles and wasn't hot enough for my liking… There were also foul odors in the changing rooms. As for the €10 rental fee for the bathrobe and slippers, I've never seen that in a 4-star hotel… they were always available in the room. In conclusion, I find it absolutely unacceptable for a 4-star hotel to have so many problems. There's a real issue at this establishment. It's fortunate that the staff are there to try and make up for lost time.