Les meilleurs restaurants en Ottrott

09/07/2025: Ideal for an overnight stay during a hike. The breakfast is excellent!

04/07/2025: A wonderful and magical place! With its fantastic location, the hotel is a true highlight. We are thrilled. The breakfast is plentiful and delicious – especially on the sunny terrace with views of the surrounding countryside and hills!

01/03/2026: We had a wonderful stay at the hotel. The welcome was very warm. The spa, hammam, sauna, pools, sensory trail, zen corner, and all the other amenities were top-notch. The gourmet restaurant was perfect, bursting with flavor, finesse, and creativity. We loved it. The grounds are beautiful and very spacious. The room with a balcony was perfect, with a stunning view. We will be back! ❤️👌☺️

28/02/2026: An absolutely perfect stay from beginning to end. We spent a weekend at this 4-star spa hotel thanks to a Smartbox gift voucher, and the experience exceeded all our expectations. Upon arrival, we were pleasantly surprised to be upgraded to a magnificent, spacious, and refined suite, ideal for a romantic getaway. The spa is simply superb. Whirlpool baths, massage jets, a hammam with intimate alcoves… everything is designed for relaxation and letting go. Special mention goes to the sensory circuit, with its volcano shower, thunderstorm, mist, and tropical rain: an immersive and relaxing experience, a true highlight. The gourmet dinner was another highlight of our stay. Delicious dishes, beautifully presented, a real treat. As for the breakfast buffet, it was generous, varied, and of high quality. The location is also a major plus: a lovely wooded park surrounds the hotel, offering a peaceful and rejuvenating setting. The hotel is impeccably clean and the staff are incredibly attentive, always smiling and very professional. An exceptional weekend that we wholeheartedly recommend. We will gladly return.

14/03/2026: A huge thank you to the spa team and the restaurant staff for their professionalism and kindness. However, the overall experience at this €310, 4-star establishment was truly disappointing. Confusing advertising: The description states "4 hours of spa access" and then adds at the bottom, "this package also includes a 1.5-hour treatment." In reality, the treatment is deducted from the 4 hours. This misleading presentation simply reduces the actual time spent in the spa area for the 4 hours initially paid for. The reception manager's haughty attitude makes you feel like you're the problem if you don't understand something or ask for more details about the services you've paid for. Safety breach: During the treatment, a thick PVC shield detached under the high pressure of the water jets, violently striking my sister's neck. She was lying on her back and already had a sensitive cervical spine. The staff member at the spa immediately apologized and offered a goodwill gesture: an additional half-day at the spa to be used that same day. A professional and compassionate response. Inhumanity of the receptionist: My sister couldn't stay that afternoon because she had to pick up her children, one of whom has a disability. Despite this unforeseen circumstance, the receptionist was icy. She offered no apology for the incident, showed no empathy, and categorically refused to postpone the goodwill gesture to a later date. She preferred to "settle" this serious physical incident and the €310 paid "relaxation" that ultimately stressed my sister and me out even more by offering four free drinks, including two barely appreciated glasses of non-alcoholic sparkling wine. We were forced to accept a paltry compensation (a few drinks) to cover up a serious physical incident linked to a safety lapse and refused to reschedule our half-day at the spa. This is an unscrupulous business practice. Using drinks to "settle" a neck injury and misleading advertising (the "escape treatment" was deducted from the 4-hour spa session, contrary to what was stated) is shameful. The lack of empathy and contempt for the customer are deplorable for a manager of such an establishment, which I absolutely do not recommend. Finally, this is the height of arrogance. For a manager of this type of establishment to challenge a dissatisfied customer to leave a negative review shows not only a rare insolence never before seen in quality customer relations, but also a profound contempt for the image of the hotel.

13/03/2026: The staff was attentive to customer complaints, and the hotel and restaurant were excellent, just right for a 4-star hotel. However, a coffee machine, tea kettle, and slippers for access to the spa were missing. The place is very quiet and clean, and the restaurant is highly recommended.

31/01/2026: I don't usually like to leave negative reviews, but I'm sorry to say what a disappointment this pastry shop was. The doughnuts weren't fresh, they were dry and tasteless, the service was icy, the complete opposite of what you'd expect from a business. Avoid it at all costs...

18/12/2025: On our way home from our Alsace tour, which included several Christmas markets, we happened to pass by here and had the delicious daily special for lunch. Friendly service, pleasant atmosphere, and delicious food! 👍🏻