Les meilleurs restaurantsde cuisine italienne en Carcassonne

09/12/2025: Family trip to the South of France. Perfect hotel, charming and very close to the Cité de Carcassonne, just steps away. Very friendly and attentive staff and free parking for the entire stay. Super spacious room for a stay with two children and a very complete breakfast. If I had to find a small fault, it would be that during peak breakfast times it was quite crowded, as all the breakfast food was on a single island and not spread out in different areas like in other hotels.

30/11/2025: I really took the time to write my review ✨ Mercure Review – Carcassonne vs Montauban ✨ After a disastrous stay at the Mercure Carcassonne La Cité, where I left the hotel at 9:20 pm, shocked, humiliated, and in tears by the remarks of a staff member (despite the friendly welcome from two people at checkout), I finally found genuine attentiveness and true professionalism at the Mercure Montauban. THANK YOU In Carcassonne, my emails to management and the chain resulted only in apologies and a partial refund of €40, even though I had been promised full compensation. A traumatic experience that left me deeply disappointed. In Montauban, on the other hand, I was welcomed with respect and care. This stay has restored my faith in the Mercure brand, and I want to thank the team for their attentiveness and professionalism, which truly allowed me to let go of my anger. ⚠️ Message to travelers: pay attention to who is hosting you, as the experience can go from bad to better.