Les meilleurs restaurantsde cuisine japonaise en Toulouse

18/05/2026: I placed my order at 10:30 AM to ensure delivery before noon. Delivery was scheduled for 11:30 AM, validated, and confirmed. At noon, still nothing. I called, and my order hadn't been processed… a delivery driver was dispatched immediately, and the order was received at 12:15 PM… The quality of the food is consistent, but the order processing is problematic.

09/05/2026: In response to your reply: I did write to you at the address you provided, where you publicly invited me to contact you directly, but strangely enough, I haven't received a single reply yet. 🤔 --------- RUN, run, run! It's nothing like it used to be, and I was a very good customer! No customer service, no organization! I saw it with my own eyes a few months ago when I went to pick up orders: understaffed servers, overwhelmed during the rush, it's like being slaves! And order errors are increasing, automatically. And lately... on top of that, an absent manager who doesn't deal with customer complaints and who you clearly have to chase after since she's not there during the hours I'm told, but she doesn't call back either! I had already reduced my orders since these changes... But now, that's it! So, I used to be a good customer, but now it's just not possible! One disastrous experience after another!! The first, very recent one was borderline but still acceptable: I placed a large delivery order, and they delivered maki rolls with salmon instead of tuna. This time I called, and they refused to refund the dish I hadn't chosen, saying "it's not their policy" and instead offered a credit note that they entered into their system. I gave up, thinking I might order again, even though it wasn't the first time they'd made a mistake. The next experience, this past Tuesday evening, was a complete farce! I placed a group order of almost €100, and realized there was no credit note, so I called. It turned out I'd forgotten you had to order by phone to get one. I took the opportunity to mention that I was trying again with some friends who didn't know them (so, nice of them, I was trying to trust them), hoping they could pay attention to the order this time. Of course, an item was missing. For an order of almost €100, a reminder call from me, the inconvenience, it's all the more irritating! I demand the missing item be delivered again quickly and at the very least some compensation! They balk at compensation, and finally, they try—and I do mean try—to redeliver an hour and a half later (an hour and a half!!), the final straw! The person calls me, I go outside, no one's there. I call again, he says he's at an address far from my friend's where we were delivered and says, "Oh, maybe it's a different order, I got the wrong person." He calls back about 5 minutes later; I doubt he's arrived yet, but I go outside again (into the cold), no one's there. I text him the address and call him back, he's at yet another address. It's almost 11:30 PM (3 hours after ordering), I wasn't going to wait any longer, and I wasn't going to leave my friend's place any longer either. I called the restaurant again and asked to speak to the manager. They gave me some times to call her, but she was clearly not there. I left my contact information, but I still haven't reached her... that's the whole story!

01/07/2026: Uber Eats order: 1 chirashi + sweet sauce 6 gyoza They managed to forget the sauce and the gyoza! Thanks a lot. It was awful.

18/06/2026: A huge thank you to Kader and his team for the orders we fulfill! It's a pure delight, I highly recommend it!

25/05/2026: This is the second time my order has been a problem. The first time, my cheesecake arrived completely squashed, and tonight the sushi was poorly made: more rice than fish. I'm disappointed, especially since I usually order from them often.

16/05/2026: Very, very good sushi, I recommend it.

05/04/2026: This restaurant has been closed for several months. It's time to update its status.

27/03/2026: A wonderful experience at Katana in Toulouse. I loved the salmon and avocado sushi; it was remarkably fresh and beautifully presented. Our waiter, Julien, was attentive and very professional throughout the meal. The minimalist decor, inspired by traditional Japan, creates a calm and elegant atmosphere. Every detail is carefully considered, making the experience even more enjoyable. A must-visit for lovers of refined Japanese cuisine.

26/05/2026: It's a good restaurant, may God bless it.

23/05/2026: Fantastic experience at Sushi Avenue in Muret! The service is incredibly fast and the staff are amazingly welcoming and friendly. The sushi was delicious, just the way we like it. I highly recommend it.