Les meilleurs restaurants en Douai

22/08/2024: Very welcoming service with a good atmosphere. Thanks to Maria, Ana, and Océane for the sympathy and their smile

12/08/2024: 3 times served by Fedji, each time a good joke to share and total efficiency, thank you for your warm welcome 🤙🏻

29/08/2024: This will be delivered by the boss in person. They are good

10/08/2024: Used to it and this evening completely disappointed with the quality. I wouldn't go back there again... At the price of pizza to end up with 2 or 3 foods fighting a duel on the pizza... It's no longer the Pizza Twin from before, I advise against it from now on.

13/01/2025: Pizza was ordered at 7 p.m., we were told a delay of 1 hour, so delivery scheduled for 8 p.m., 8:15 p.m. (understandable) No delivery person at 8:30 p.m., we then call and wait for 20 minutes without response, we end the call at 8:50 p.m. Given the late hour, 9:10 p.m., we then prepare a meal and sit down at the table, when the delivery man finally arrives at 9:20 p.m. We then refuse delivery. After the hour, it's no longer time, normal!!!!!! ..…Never again.… For my part, we have been a customer since 2006, we had noticed a decline in quality since the beginning of 2024 (but we said to ourselves that it was temporary given the repeated changes of employees) and now 1 hour 20 minutes late in delivery. The drop of water.

01/11/2024: We've been having pizzas for several years, they are generous, delicious and delicious. the service is fast and the delivery people are always friendly

28/07/2024: best asian restaurant in douais clean good and fresh

22/07/2024: A restaurant with good dishes, and especially good sushi (the main one), the choice and the taste are there. The only downside for the menu is that we are a little lost in the face of all the options available that can be combined and mixed.

24/11/2024: La cantine de Douai, plat copieux, bon, frites fraîches. Le kiff total! Accueil toujours chaleureux, l'ambiance et la deco du resto est top aussi Bref, j'adore

22/10/2024: Bon restaurant avec des plats typiques et des ingrédients typiques du nord, une cuisine efficace. Ouvert tous les jours de la semaine sauf le lundi

10/09/2024: I ordered a best of with 9 nuggets results only 6 nuggets... Maybe a mistake but disappointed 🙁

08/09/2024: sorry but 8h40 wait to receive this order it's intolerable a morbid atmosphere deplorable service the hygiene is disgusting

08/09/2024: We have lunch there every time we come to see our student son. It's a good, pleasant terrace. Pleasant staff.

06/09/2024: First time drinking irish coffee .. good one ! And the food.. still craving for one summer salad ☘️

22/02/2024: Je ne me suis pas régalé. Un restaurant à fuir sauf à enrichir son patron.

18/02/2024: Very good address in Douai meat and dishes of very high quality, very professional staff and attentive to customers, in short, go for it, you will not be disappointed

06/09/2024: Selon moi, cela reste la meilleure frite de Douai. Originaire de Douai, mais habitant maintenant dans l’est, j’étais très heureuse de pouvoir remanger une vraie frite traditionnelle du bon vieux ch’nord. Patron très sympathique.

27/08/2024: Fries undercooked, soft, very greasy. Plus we had takeaway and my sauce was forgotten. If you are looking for good northern fries they are not in this place.

27/12/2023: Pleasant setting, friendly waitress, inexpensive dish of the day, very good andouillette, on the other hand gourmet coffee not gourmet (minimalist) it is better to have the ice creams which are impressive

23/12/2023: Superb place and the owner is very kind, we tasted the marrow bone a treat and the Arthur plate a real delight, especially knowing that these are fresh products made and smoked by them. I highly recommend this establishment, thank you very much.

20/09/2024: Dinner on 09/20/2024 at 8 p.m. Very good dinner, we had a very pleasant time and the employees are very friendly. I highly recommend, I don't usually leave reviews for restaurants but this one is worth it!!

15/09/2024: Great restaurant, great food As soon as we pass through Douai we go there 👍✌

28/12/2023: Très bon ! Bravo au pizzaiolo kevin pour son professionnalisme et son sourire !

28/12/2023: Service rapide et efficace, pour manger sur le pouce.

14/05/2024: Very good cuisine Fast and attentive.

02/04/2024: (Visit March 2024) After a thorough analysis of the criticisms leveled at your establishment, La Faluche in Douai, it is undeniable that there are legitimate concerns that require immediate attention. Your customer feedback reveals significant gaps in different aspects of your restaurant's experience, highlighting serious issues that could compromise customer satisfaction and your establishment's reputation. First of all, the reviews regarding the decor, ambiance and seating comfort are alarming. Customers expressed disappointment with outdated decor, unwelcoming surroundings, and uncomfortable seating, which negatively impacted their overall experience. These remarks highlight an urgent need for modernization and revitalization to create an attractive and pleasant environment for your customers. Regarding the quality of the dishes, the comments leave no doubt as to the disappointment felt by some customers. Reviews of poor quality food, excessive prices and sloppy presentation demonstrate a major failure in the preparation and delivery of meals. Food quality is the fundamental element of any dining experience, and compromising it seriously compromises customer satisfaction and your establishment's reputation. Additionally, customer service concerns should not be underestimated. Comments reporting a casual attitude, a lack of attention and inadequate handling of customer complaints reveal a significant dysfunction in service delivery. Impeccable customer service is essential to ensuring a positive and memorable experience for your customers, and its absence can lead to a loss of customer trust and loyalty. Finally, how you respond to reviews is just as crucial as the reviews themselves. Responses that downplay, ignore, or denigrate customers' legitimate concerns only make the situation worse and tarnish your establishment's reputation. A professional, empathetic and constructive approach in your responses is essential to restore the trust of unhappy customers and demonstrate your commitment to continuous improvement. In conclusion, the criticisms leveled at La Faluche reveal serious problems that require immediate action. By taking corrective action to address identified deficiencies, you can revitalize your establishment's image and restore the confidence of unhappy customers. The future of La Faluche depends on your ability to listen to your customers' feedback and act decisively to improve the experience your restaurant offers. Sincerely (Visit September 2021) It is more of a brasserie than a restaurant, the menu prices are above the quality of the products and services offered and the cleanliness of the cutlery leaves much to be desired